Staff IT Engineer for Automation & AI transformation (Remote)

SoSafe

1d•Remote

About The Position

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. - we invite you to be part of the solution! We're seeking an exceptional candidate to join our IT Engineering team to build the foundation for our AI-native future, in one of the industry's fastest growing SaaS scale-ups. We want you to solve the problems of making traditional automation & orchestration tools consistently useful across a whole business, balancing traditional tools against foundation models and agentic working, and enabling (and protecting) citizen builders to use spec-driven design and self-built AI-agents to actually change the organisation, reliably, safely and at scale.

Requirements

Demonstrated experience operating at a Staff or Principal Engineer level, ideally within an established, successful, cloud-native hypergrowth SaaS environment
Hands-on builder and systems thinker - A background that includes hands-on coding, ideally in a platform or SRE team.
A track record of successful AI-native adoption, showcasing how you've successfully moved workflows beyond experimental prompts into robust, production-grade automated workflows or agents
Deep technical mastery of at least some of: infrastructure-as-code, modern CI/CD systems (e.g., GitHub Actions) and enterprise-grade workflow orchestration (e.g., n8n, Zapier)
A pragmatic engineering mindset: You understand that while agentic working is fast and flexible, it brings significant utilization costs; you know how to design hybrid architectures that balance speed with financial efficiency.
Great leadership and communication skills: The biggest challenge is always people, not technology. You treat internal teams as your customers and excel at explaining complex technical concepts to non-technical "citizen coders" and executive stakeholders alike.

Nice To Haves

IT experience is secondary, we need builders who can help others build better

Responsibilities

Architect, build and iterate a toolchain fusing traditional automation tools (n8n, etc) with spec-driven design and agentic working, test out on IT and Security
Advocate, mentor and enable other early adopter teams to use our platforms, get value, provide feedback, iterate the platform
Build self-sustaining cultural practices across the organisation, enable whole departments, scale the platform for everyone
Drive the evolution of IT operations towards an all-encompassing -as-code infrastructure model through hands-on architecture and design
Contribute to the IT/Sec Operating System as we move wholesale to build-not-buy teams
Mentor and level up the existing IT engineering team, then whole departments, serving as a technical guide to accelerate skills transfer and foster a strong, collaborative engineering culture
Champion and advocate for our shared automation and AI platforms and methodologies, driving cross-departmental adoption to break down operational silos.