AI Automation Engineer
About The Position
Circle Logistics is a growing freight brokerage seeking a hands-on AI Automation Engineer to build intelligent agents and tools that enhance team efficiency and intelligence. This role involves working directly with Sales, Account Management, Carrier Sales, and Track & Trace departments, as well as the TransportPro TMS platform, to identify and automate high-impact workflows. The engineer will design, develop, and deploy AI-powered automation solutions, integrate them with the TMS platform, monitor performance, troubleshoot issues, and provide training and support. The position also requires staying current with AI and automation technologies to recommend innovative solutions.
Requirements
- Proven experience building AI agents using tools like LangChain, CrewAI, AutoGen, n8n, or similar frameworks
- Strong Python skills and comfort working with REST APIs, webhooks, and data integrations
- Hands-on experience with large language models (LLMs) such as GPT-4, Claude, or open-source alternatives
- Experience building business intelligence or decision-support tools powered by LLMs
- Proficiency with SQL and database querying for data extraction and manipulation
- Ability to work directly with department teams to identify automation opportunities, gather requirements, and see projects through to deployment
- Experience with version control systems (Git) and collaborative development practices
- Strong problem-solving skills with the ability to troubleshoot complex integrations and debug automation workflows
- Excellent written and verbal communication skills, with the ability to document processes and train end users
Nice To Haves
- Freight, logistics, or supply chain industry experience is a plus
- TMS platform experience is a significant advantage
Responsibilities
- Design, develop, and deploy AI-powered automation solutions that streamline freight brokerage operations and enhance team productivity
- Collaborate closely with Sales, Account Management, Carrier Sales, and Track & Trace teams to understand pain points and gather detailed requirements for automation initiatives
- Integrate automation tools and intelligent agents with our TransportPro TMS platform to ensure seamless workflow optimization
- Monitor, measure, and analyze automation performance metrics to identify opportunities for continuous improvement and ROI optimization
- Troubleshoot, debug, and resolve automation issues to maintain system reliability and minimize operational disruptions
- Create and maintain comprehensive documentation of automation processes, workflows, and best practices for knowledge sharing across the organization
- Provide training and ongoing support to end users to ensure successful adoption of new automation tools and maximize their effectiveness
- Stay current with emerging AI and automation technologies to recommend innovative solutions that keep our organization competitive
Benefits
- Competitive salary + performance bonus
- Health / Dental / Vision benefits
- Remote/Hybrid / On-site flexibility
- Real ownership and impact from day one
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
