Staff Infrastructure Engineer

Tabs • New York, NY

2d • $220,000 - $270,000 • Onsite

About The Position

Tabs is seeking a Staff Infrastructure & Reliability Engineer to manage its AWS environment, software deployment processes, and monitoring systems. This role involves setting the company's infrastructure direction as a hands-on individual contributor, collaborating with platform and product engineering teams. The position is crucial for a growing company, focusing on building a robust, maintainable, and scalable infrastructure that meets compliance requirements for payments, billing, and revenue. The engineer will influence engineering and product decisions, working closely with supportive leadership and high-caliber engineers. The role requires owning outcomes and contributing to a culture of reliability and continuous improvement.

Requirements

• Software engineer first, with infrastructure expertise built on that foundation.
• Experience running production systems on AWS and leading platform-level change.
• Systems thinking: understanding of risk, rollback strategy, blast radius, and feedback loops.
• Treating CI/CD and environments as products that should be fast, reliable, and self-serve.
• Ability to dig into logs and data independently when issues arise, especially under pressure.
• Influencing through trust and clarity rather than control.
• Balancing pragmatism with long-term system health.
• Valuing learning from failure and improving processes over assigning blame.
• Clear communication and ability to work well across teams.
• 8+ years in software engineering, infrastructure, or SRE roles.
• Experience in one or more modern languages such as TypeScript with a track record of writing production-quality scripts, tools, and services, and still hands-on today.
• Deep hands-on experience running production workloads on AWS, including container platforms such as ECS/Fargate.
• Expertise with infrastructure as code using Terraform, and ownership of Docker and Git workflows in production.
• Solid working knowledge of Kubernetes and Helm.
• Experience designing and running CI/CD systems such as GitHub Actions, including build parallelization and developer experience improvements.
• Deep experience with observability tooling across metrics, logs, tracing, and alerting, including defining SLIs, SLOs, and error budgets.
• Expertise operating distributed systems in production at scale, with an implementation-level understanding of messaging systems, partitioning, deploy strategies, and failure modes.
• A track record of leading high-severity incidents, debugging live production issues from logs and data, and running blameless postmortems.
• Experience proposing and evaluating multiple architectures, making trade-offs that fit the company's stage, and driving infrastructure decisions across teams.
• Experience across more than one architecture or company environment, ideally including both larger companies and high-growth startups.
• Comfortable navigating ambiguity and setting direction in a fast-moving environment.
• Experience mentoring engineers and shaping infrastructure practices across an engineering org.

Nice To Haves

• Experience owning broad infrastructure surface area at a high-growth startup, including as the primary infrastructure or SRE owner.
• Experience operating Kafka or a similar distributed messaging system at scale.
• Experience building developer tooling that engineers adopt and rely on.
• Prisma expertise.

Responsibilities

• Define and evolve reliability standards, SLIs, SLOs, and error budgets.
• Improve observability, alerting, and incident processes across services.
• Lead high-severity incidents hands-on and drive clear, actionable follow-ups.
• Partner with engineering teams to design resilient, scalable systems.
• Write production-quality code and automation to reduce toil and lower operational risk.
• Mentor engineers and influence best practices across teams.

Benefits

• Competitive compensation and equity
• Unlimited PTO
• Up to 100% employer covered monthly healthcare premium (medical, dental, vision)
• Lunch provided via Sharebite, plus dinner for any later in office days.
• Parental leave up to 12 weeks
• Tax free commuter and parking benefits
• Voluntary insurances (Life, Hospital, Critical Illness, Accident)
• Employee Assistance Program (Rightway)
• Free One Medical Membership
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed