Staff II, Front Desk

Snyderville Basin Special Recreation DistrictPark City, UT
$16 - $20Onsite

About The Position

The Staff II, Front Desk position is responsible for providing useful support and information to patrons regarding all recreation programs and uniform administrative assistance. This is a part-time regular position, with a maximum of 29 hours per week.

Requirements

  • 16 years of age or older.
  • Have or obtain CPR and First Aid certifications within four (4) weeks of hire.
  • The successful applicant must pass a required pre-employment background check and subsequent mandatory background checks in accordance with current District policy requirements.
  • Knowledge of computers and Microsoft Office applications.
  • Knowledge of principles and processes for providing customer and personal services.
  • Ability to handle cash appropriately per District policy.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to work with the public in a fast-paced and challenging environment.
  • Ability to learn new activities and all sports associated with the District.
  • Ability to exhibit sound judgment and integrity; accept guidance willingly.

Nice To Haves

  • Customer service experience.
  • Knowledge of related sports and activities associated with the Fieldhouse.

Responsibilities

  • Assist customers in a polite and professional manner.
  • Maintain a working knowledge of ongoing Fieldhouse and recreation activities.
  • Communicate District policies regarding memberships, front desk procedures, and facility use.
  • Direct people, calls, and messages to appropriate departments if unable to supply necessary information.
  • Collect payments from customers for all recreation and Fieldhouse programs.
  • Register customers for classes, passes, and programs; issue proper receipts.
  • Monitor and record equipment rentals and returns.
  • Open, close, and secure the Fieldhouse.
  • Assist with the set up and take down of Fieldhouse offerings and parties.
  • Fill out paperwork and balance transactions.
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