Staff Field Quality Engineer - Vehicle

Lucid Motors•Casa Grande, AZ

8d•Onsite

About The Position

The Field Quality Engineering team connects real-world vehicle performance to engineering action across Lucid’s vehicle portfolio. The team investigates complex customer concerns, identifies systemic risks, and drives corrective and preventive actions that improve reliability, safety, serviceability, and customer experience. This role exists to lead investigation and resolution of the most complex vehicle-level issues, especially when the responsible system, failure mode, or corrective path is unclear. You will own high-priority, cross-functional investigations from technical triage through root cause, corrective action, validation, and verified closure. In the first 12 months, success will be measured by your ability to reduce investigation cycle time, resolve high-risk vehicle concerns, prevent repeat failures, and raise the technical standard for Field Quality investigations across commodities. This role offers direct influence on vehicle architecture, diagnostics, service strategy, validation plans, and future product improvements through decisions grounded in field data. A strong candidate will gain broad vehicle-level ownership at the intersection of customer experience, engineering decision-making, and product reliability.

Requirements

10 years of experience in automotive field quality, vehicle integration, systems engineering, product engineering, reliability, vehicle diagnostics, validation, manufacturing quality, or a related technical discipline.
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering, Mechatronics Engineering, Systems Engineering, Computer Engineering, or a related technical field.
Experience investigating and resolving complex customer-facing vehicle issues across multiple systems or commodities.
Experience analyzing vehicle data such as diagnostic trouble codes, CAN data, telematics, vehicle logs, software traces, service records, warranty claims, test results, or returned components.
Ability to read, write, speak, and understand English sufficiently to perform the essential duties of the position, including understanding work instructions, safety procedures, and job-related communications.

Nice To Haves

Advanced degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering, Mechatronics Engineering, Systems Engineering, Computer Engineering, or a related technical field.
Experience with premium, high-performance, or high-volume battery-electric vehicles.
Experience serving as a vehicle integration engineer, systems engineer, technical specialist, technical lead, or senior field quality authority.
Working knowledge of hardware-software interactions, network communication, vehicle state management, fault handling, degraded operating modes, and over-the-air software updates.
Familiarity with CAN, LIN, Automotive Ethernet, UDS, DTC analysis, data logging, software trace evaluation, and automotive diagnostic tools.
Experience with APQP, PPAP, DFMEA, system FMEA, PFMEA, SPC, control plans, engineering change management, automotive product launch, ISO 26262, ISO/SAE 21434, or Automotive SPICE.

Responsibilities

Lead technical decision-making for complex customer concerns that cross vehicle systems, have unclear ownership, or require expertise beyond a single commodity.
Define investigation strategy, evidence standards, and root cause criteria to ensure conclusions are reproducible, data-supported, and actionable.
Direct permanent corrective and preventive actions across product design, software, calibration, manufacturing, suppliers, diagnostics, and service procedures.
Quantify affected populations, severity, recurrence risk, warranty exposure, and customer impact to prioritize escalations and guide business decisions.
Coordinate Product Engineering, Systems Engineering, Software, Manufacturing, Supplier Quality, Reliability, Service, Diagnostics, Warranty Engineering, and Field Operations to drive accountable issue resolution.
Establish objective validation plans, acceptance criteria, sample requirements, monitoring periods, and post-implementation checks to confirm corrective action effectiveness.
Mentor Field Quality Engineers in diagnostics, systems thinking, failure analysis, statistical problem-solving, and clear technical communication.