About The Position

The Customer Engineering team at Micron partners directly with leading datacenter customers to solve complex challenges and bring cutting-edge memory solutions to life. This role is a key bridge between Micron and our customers. As a Datacenter DRAM Customer Engineer, you’ll act as a primary technical advisor, helping customers design, qualify, and deploy memory solutions that power next-generation compute platforms. You’ll collaborate across engineering, sales, and product teams while influencing both customer success and Micron’s product direction.

Requirements

  • Bachelor’s degree or equivalent practical experience
  • 5+ years in design, product, test, systems, or applications engineering with DRAM, HBM, SSD, or compute systems
  • Experience with server architecture, hardware design, or system troubleshooting
  • Knowledge of memory interfaces and memory usage in server environments
  • Strong problem-solving and debugging skills using lab tools such as oscilloscopes or logic analyzers
  • Apply Artificial Intelligence tools

Nice To Haves

  • Experience with datacenter server management and logging tools (e.g., BMC, EMC, EDAC)
  • Background in quality and reliability engineering
  • Ability to work cross-functionally and engage customer stakeholders, including executive audiences
  • Strong written and verbal communication skills with customer-facing experience
  • Willingness to travel and support customer engagements

Responsibilities

  • Drive design wins and product qualifications for DRAM, HBM, SSD, and compute-focused solutions
  • Partner with sales and cross-functional teams to execute strategic customer plans and track progress
  • Resolve system configuration, setup, and performance issues in customer environments
  • Guide customers on memory architecture, system configuration, and optimization for cloud/datacenter workloads
  • Support validation and deployment through lab activities, design reviews, and system-level testing
  • Utilize AI proficiency or AI‑enabled ways of working where applicable

Benefits

  • Choice of medical, dental and vision plans
  • Benefit programs that help protect your income if you are unable to work due to illness or injury
  • Paid family leave
  • Robust paid time-off program
  • Paid holidays
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