Staff Engineer, Systems & Integrations

Makeship•Toronto, ON

1d•CA$130,000 - CA$150,000•Remote

About The Position

Makeship empowers influencers, creators, and brands of all sizes to develop and launch limited-edition products that matter to their fans. Leveraging our design, manufacturing, and marketing expertise, we work with our partners to bring their products to life through our community-powered crowdfunding platform. Each product is given a window of 21 days to be funded by the community before we produce and ship to fans worldwide. We put our brand behind every product and guarantee quality and ethical sourcing. We're profitable, we have a three-year revenue growth of over 200%, ranking us 97th in 2024 and 86th on The Globe and Mail’s Canada’s Top Growing Companies of 2025 list. In 2025 alone, our sales exceeded $65M CAD. We are proud to be Great Place to Work-Certified™ for three years in a row! Learn more about us at Makeship.com. During this exciting phase of our growth, you’ll play a huge role in shaping our culture, our process, and the future of Makeship. Every day, you’ll collaborate, learn more about the content creation space, and watch your work impact the company and the community! We want this to be the best work experience of your life, so we’ll pay you well, offer great benefits, invest deeply in your growth, and welcome you with our branded swag. You will also be joining one of Canada's fastest-growing start-ups!

Requirements

8+ years of professional software development experience building integrations, internal tools, automation systems, or SaaS products
A proven track record of owning technical projects end-to-end from discovery and requirements through architecture, build, and production delivery
Experience defining technical direction and making architectural decisions that balance pragmatic delivery with long-term technical health
Hands-on experience with API integrations (REST, webhooks) and proficiency in modern programming languages (Python, JavaScript/TypeScript, or Go)
Strong engineering fundamentals with a collaborative approach to development: writing reliable, well-tested code and thinking proactively about observability, error handling, and maintainability
Comfortable owning the operational health of the systems you build, including stability, configuration management, and production reliability
A strong communicator who can work directly with non-technical stakeholders, navigate ambiguity, and influence technical direction across the organization without formal authority

Nice To Haves

Experience with relational databases (SQL, Postgres) and designing data models that support reliable, maintainable systems
Familiarity with ecommerce platforms (Shopify) and related workflows such as order management, payments, or fulfilment
Hands-on experience with observability tools like Datadog building dashboards, setting up alerting, and monitoring system health
Experience with workflow automation tools such as Zapier, Make, or similar platforms and an understanding of when to use them vs. building custom solutions
Familiarity with data pipeline concepts and experience supporting or collaborating with data teams on ETL workflows and data infrastructure
Experience with security best practices including zero trust, credential management, and integration security reviews
Curiosity or hands-on experience with AI tools and workflows, including integrating or building on top of AI-assisted tooling

Responsibilities

Own the full lifecycle of internal systems projects from identifying the need, to gathering requirements and scoping through architecture, build, and delivery
Define and maintain a systems roadmap that reflects business priorities and drives meaningful impact across the organization
Identify systemic problems across our tools and workflows and propose architectural changes that improve reliability and scalability
Design and build integrations that connect our internal and third-party platforms (Shopify, HubSpot, Airtable, and others), managing data flow reliably and predictably
Develop and maintain automations that reduce manual effort across business workflows, from data integration to operational oversight
Evaluate build vs. buy decisions pragmatically, choosing what is most effective for both short and long-term impact
Write clean, maintainable code and make architectural decisions that balance business needs with technical sustainability
Define and evolve the standards for how internal systems and integrations are built, tested, and maintained across the organization
Build and maintain monitoring, logging, alerting, and dashboards so that teams have clear visibility into system health
Proactively identify risks before they become incidents and own troubleshooting and follow-up improvements when they do
Set the direction for engineering best practices across your work: automated testing, version control, documentation, and security
Work directly with stakeholders across operations, sales, marketing, and beyond to understand workflow needs, pain points, and priorities
Translate ambiguous business requirements and pain points into clear, scoped technical plans and communicate trade-offs in plain language
Help non-technical stakeholders understand the longer-term implications of technical decisions, not just immediate solutions
Proactively keep stakeholders informed on project status, timelines, and blockers throughout the project
Document architecture decisions, integration patterns, and operational procedures thoroughly so systems are maintainable
Maintain clear documentation of system configurations, integration setups, and transition procedures to ensure stability and continuity
Drive technical standards and best practices, ensuring the work you ship sets a strong foundation for the organization
Other duties and responsibilities as required from time to time