Staff Engineer II

Western Alliance Bank • Chandler, AZ

1d • Onsite

About The Position

Come join the AmeriHome's team, a Western Alliance Bank company, as Staff Engineer of the Data Services team. We’re building a cutting-edge platform designed to streamline and enhance business workflows in the mortgage lending space. As part of a dynamic and growing team, you'll help shape the software that drives our evolving business needs. The Senior Technical Business Systems Analyst will support AmeriHome Technology by bridging business needs, application delivery, production validation, disaster recovery readiness, system integration planning, and test automation. This role is responsible for working across business stakeholders, application teams, infrastructure partners, security teams, and release management teams to analyze requirements, document technical and business impacts, support validation activities, and ensure application changes are ready for production use. Partner with business and technology stakeholders to gather, analyze, and document business, functional, technical, integration, and validation requirements for AmeriHome applications. Translate business needs into clear user stories, acceptance criteria, test scenarios, validation plans, and implementation support documentation. Support application release readiness by coordinating testing, reviewing impacts, validating changes in lower environments, and confirming production readiness. Support disaster recovery and operational resilience activities, including DR validation, DNS migration coordination, F5 DNS migration readiness, application testing, and plan documentation. Leading and support test automation strategy and execution across AmeriHome applications, including regression coverage planning, automation backlog management, and validation of automated test outcomes. Maintain documentation for application behavior, test plans, release validation, operational procedures, and support handoff.

Requirements

• 7+ years of related experience in IT App Support, IT Development, IT Networking, or similar fields.
• Bachelor's degree in related field required.
• Experience in financial services, mortgage technology, banking technology, or regulated enterprise IT environments.
• Experience with automation frameworks such as Selenium, HuLoop, Playwright, JMeter, or similar tools.
• Experience with Azure DevOps pipelines, CI/CD validation, release readiness, and environment troubleshooting.
• Familiarity with DR testing, F5 DNS, Cloudflare, Application Certificates, API Authentication, or infrastructure dependencies.
• Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Advanced proven experience in leading cross-functional teams and managing multiple projects simultaneously.
• Additional experience with pipeline development and leveraging Azure DevOps while working on multiple projects simultaneously.
• Intermediate to advanced ability to see the big picture and align projects with organizational goals.
• Capable of leading and motivating cross-functional teams.
• Expertise in resolving conflicts and addressing challenges as well as skilled at identifying and mitigating risks at the project level.
• Proficient in governance patterns tied to intake, technical reviews and architectural compliance.
• Advanced speaking and writing communication skills.

Responsibilities

• Partner with business and technology stakeholders to gather, analyze, and document business, functional, technical, integration, and validation requirements for AmeriHome applications.
• Translate business needs into clear user stories, acceptance criteria, test scenarios, validation plans, and implementation support documentation.
• Support application release readiness by coordinating testing, reviewing impacts, validating changes in lower environments, and confirming production readiness.
• Support disaster recovery and operational resilience activities, including DR validation, DNS migration coordination, F5 DNS migration readiness, application testing, and plan documentation.
• Lead and support test automation strategy and execution across AmeriHome applications, including regression coverage planning, automation backlog management, and validation of automated test outcomes.
• Maintain documentation for application behavior, test plans, release validation, operational procedures, and support handoff.

Benefits

• Competitive salaries
• Ownership stake in the company
• Medical and dental insurance
• Time off
• Great 401k matching program
• Tuition assistance program
• Employee volunteer program
• Wellness program
• Opportunity to bolster business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior