Staff Embedded System Engineer

Western Digital•Irvine, CA

2d•Onsite

About The Position

WD is seeking a Staff Embedded System Engineer to provide crucial electronics support to firmware, manufacturing, and customer-facing teams for all HDD products. This role involves collaborating with firmware and hardware design teams to resolve electronic issues, ensuring product schedules are met, and developing firmware solutions for hardware use cases. The engineer will also support manufacturing by resolving electronic issues that could impact yield, quality, or shipments, and by developing tools to monitor failure trends. Customer support includes collaborating with FAE and WWFA teams to prevent delays in qualification and maintain customer satisfaction, as well as mining customer data for failure trends. Staff Embedded System Engineers possess broad system-level knowledge with expertise in specific design areas, stay updated on technical advancements, and contribute to the group's problem-solving capabilities. They employ methodical problem-solving processes, are proficient with debug tools, own and maintain relevant tools, and can independently solve complex problems within their area of expertise, while meeting goals with some direction and supervision and proactively providing clear status updates.

Requirements

BS/MS in Electrical Engineering, Computer Science or Computer Engineering
Experience with failure modes to triage system failures, and use of tools to isolate failure(s) of a particular design area: Blink Codes, error logs (ShowStop/Debug Snapshots), Bus Traces, firmware Event Trace Logging (ETL), debug PCBA design
Experience with high speed signal guidelines of printed circuit boards and ability to identify potential signal integrity problems when reviewing schematics
Proficient in Hardware debug using oscilloscopes, signal generators, logic analyzers, bus analyzers, hardware embedded trace, test muxes, GHS Probe, and Serial Debugger.
System level knowledge of HDD with understanding of both firmware and hardware.
Experience programming using C++ code.
Ability to modify code for design-of-experiments.
Ability to develop and maintain test scripts written in TCL and Python.
Strong Problem Solving including practical knowledge of A3 and 8D methodologies.
Strong communication, especially the ability to collaborate across engineering organizations, geographies, and cultures.
Ability to provide clear and concise summaries of complex problems.

Responsibilities

Provide firmware support, collaborating with firmware development teams to ensure new hardware features are utilized completely and correctly.
Work with FW and HW design teams to quickly resolve electronic issues, ensuring product schedules are not gated, including developing firmware solutions for hardware use cases.
Collaborate with manufacturing teams to ensure electronic issues are quickly resolved to not impact yield, quality, or shipments.
Develop tools and data mining strategies to monitor and assess failure trends in manufacturing.
Collaborate with FAE and WWFA teams to ensure issues do not delay qualification or impact customer satisfaction.
Perform data mining of customer data for failure trends.
Utilize methodical problem-solving processes.
Be proficient in using debug tools and techniques.
Own and maintain the tools utilized in their area of expertise.
Independently solve complex problems in their area of expertise.
Meet goals with some direction and supervision.
Proactively provide status with clear and concise summaries of complex problems.

Benefits

paid vacation time
paid sick leave
medical/dental/vision insurance
life, accident and disability insurance
tax-advantaged flexible spending and health savings accounts
employee assistance program
other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
tuition reimbursement
transit
the Applause Program
employee stock purchase plan
WD Savings 401(k) Plan
performance bonus
stock options