About The Position

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron’s QRA RMA team is dedicated to ensuring the highest standards of SSD product reliability and performance. We work closely with engineering, business, and customer-facing teams to analyze returned products, resolve technical issues, and drive continuous improvement. As a Staff Electrical Engineer - SSD Failure Analysis, you will lead formal failure analysis efforts on customer-returned SSDs, identifying root causes at both the electrical and physical levels. You will manage critical RMA cases, produce detailed reports, and serve as a technical liaison to internal and external collaborators. This role is performed onsite daily in the lab.

Requirements

  • Master’s degree in Electronics, Computer, or Systems Engineering, or a related field
  • 3+ years of experience in product engineering, system engineering, validation, or quality assurance
  • Proven experience with electrical debugging tools (oscilloscopes, multimeters, bus analyzers) and hands-on hardware repair or rework.
  • Hands on electrical failure analysis to board and component level
  • Strong understanding of signal integrity, power delivery, and component-level failure mechanisms in high-speed storage devices.
  • Ability to interpret schematics and perform board-level analysis for SSD and NAND-based systems.
  • Excellent analytical, problem-solving, and communication skills

Nice To Haves

  • Experience in the storage industry and customer-facing technical roles
  • Familiarity with PCIe, SATA, and bus tracing tools for system debugging
  • Strong time management and project coordination skills
  • Self-motivated and dedicated to continuous technical development
  • Willingness to work flexible hours and travel as needed

Responsibilities

  • Conduct in-depth electrical diagnostics using oscilloscopes, logic analyzers, and power measurement tools to isolate component-level failures.
  • Collaborate with hardware design, firmware, and validation teams to replicate electrical anomalies and propose corrective actions for future product revisions.
  • Perform electrical and mechanical failure analysis on returned SSDs
  • Generate and communicate comprehensive FA reports to internal and external teams
  • Lead customer concerns for RMA cases, ensuring timely resolution and updates
  • Set up and manage debug systems for DOE and error replication
  • Provide technical consultation and support to customer-facing teams
  • Coach and mentor engineers early in their careers

Benefits

  • Choice of medical, dental and vision plans
  • Benefit programs that help protect your income if you are unable to work due to illness or injury
  • Paid family leave
  • Robust paid time-off program
  • Paid holidays
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