Staff Development Spec I

University of Rochester•City of Rochester, NY

10d•$27 - $38•Onsite

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. This role is responsible for the development, coordination, administration, data records management, and evaluation of divisional development matters, including training and staff recognition. The Staff Development Specialist I develops and coordinates the annual training program, identifies methods for improving training effectiveness, and coordinates department staff development resources, materials, and budgets. This position also serves as a departmental liaison to other divisions/disciplines.

Requirements

Bachelor's degree and 3 years of related experience required
Equivalent combination of education and experience

Responsibilities

Develops and implements a staff development program, including an annual training program that supports the divisional mission, values, annual goals, specific departmental skills, and staff development needs. Focuses training program on five major components: Orientation of new employees, Customer service and relations, Supervisory training, Leadership training, and All areas of technical skills improvement.
Coordinates divisional development resources, materials, and budgets, utilizing internal and external training resources.
Develops and implements effective “train the trainer” methods.
Develops policies and procedures for implementation of employee skill audits to support a competency-based, career path training program.
Applies state-of-the-art concepts and techniques to design, create, implement, and evaluate competency-based orientation, education, and training in support of divisional development programs.
Modifies existing programs to meet competency-based standards, varied customer needs, and current market trends.
Utilizes effective customer specific education and training methods, including individual coaching, group instruction, demonstration, conferences, meetings, workshops, and computer-assisted instruction.
Manages completion of skill assessments and meets individually with employees to discuss career path options and requirements for career advancement.
Ensures staff development review is part of the employee performance evaluation process.
Supports all levels of divisional management to assess staff development and training needs and implements subsequent programming.
Works closely with directors and managers to ensure staff development and training activities support organizational operating requirements, goals, and objectives.
Continuously assesses quality of the staff development program to ensure its effective integration with divisional program needs.
Measures the “transfer of training” to the workplace to assess the effectiveness of training.
Collaborates with divisional leadership for effective maintenance of training and recognition records.
Manages records to ensure they are easily accessible via computer information management systems to department directors and supervisors.
Assists leadership in implementing alternative models of performance assessment.
Performs management analyses and special projects.
Carries out research and prepares analytical studies and reports and makes recommendations related to human resources staff development, training programs, and policy.
Responds to tasks and inquiries on behalf of the divisional leadership.
Coordinates activities within the division and department heads.
Leads internal divisional staff development advisory committee.
Actively seeks internal feedback about quality of the staff development program and develops plans for continuous improvement.
Performs other duties as assigned.