Staff Database Engineer
About The Position
Our SWAT (Software Action Team) ensures the production stability of customer applications and infrastructure services. Our engineers are the last line of defense — production champions who own stability at every service level and act as the ultimate escalation point for internal and external customers. We are looking for a strong database engineer with deep technical expertise, sharp logical reasoning, and the flexibility to thrive in a fast-paced, high-stakes environment. If you are passionate about chasing down complex issues in large-scale distributed systems under real-world load, this role is for you. In this role you will support the infrastructure by learning the platform from end to end. Please Note: This role includes on-call rotation responsibilities.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience in database engineering in large-scale, enterprise environments — database-focused background required.
- Deep PostgreSQL expertise including MVCC, transaction management, vacuum mechanics, WAL architecture, advanced query performance tuning, buffer management, and backup/restore
- Experience supporting large-scale, multi-tenant SaaS, PaaS, or cloud infrastructure platforms
- Strong Unix/Linux skills — file system navigation, permissions, process management, performance diagnostics.
- Deep understanding of RedHat Linux internals with hands-on expertise diagnosing CPU, memory, and I/O issues at the OS level
- Experience with public cloud platforms (AWS, Azure, GCP).
- Strong problem-solving ability, logical thinking, and a genuine curiosity to understand complex systems end to end.
Nice To Haves
- Experience with ServiceNow platform, scripting, tuning, and troubleshooting is highly preferred.
- Scripting proficiency: shell, Python, JavaScript, Ansible.
- Experience with schemas, replication, indexing, and query optimization techniques
- Familiarity with Kubernetes and CI/CD pipelines
Responsibilities
- Become an SME in production database troubleshooting, ServiceNow instance performance, and Linux performance analysis — both on-prem and on Hyperscaler
- Own complex incident root cause analysis across multi-tenant PostgreSQL/MariaDB fleets at scale.
- Develop observability tooling and automation to prevent recurrence of critical issues
- Influence infrastructure decisions that shape our multi-tenant cloud platform
- Mentor and collaborate with engineers across operations, support, and development.
Benefits
- AI-native culture where technology and talent are unstoppable together.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
