Staff Database Engineer
About The Position
Our SWAT (Software Action Team) ensures the production stability of customer applications and infrastructure services. Our engineers are the last line of defense — production champions who own stability at every service level and act as the ultimate escalation point for internal and external customers. We are looking for a strong database engineer with deep technical expertise, sharp logical reasoning, and the flexibility to thrive in a fast-paced, high-stakes environment. If you are passionate about chasing down complex issues in large-scale distributed systems under real-world load, this role is for you. In this role you will support the infrastructure by learning the platform from end to end. This role includes on-call rotation responsibilities.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience in database engineering in large-scale, enterprise environments — database-focused background required.
- Deep PostgreSQL expertise including MVCC, transaction management, vacuum mechanics, WAL architecture, advanced query performance tuning, buffer management, and backup/restore
- Experience supporting large-scale, multi-tenant SaaS, PaaS, or cloud infrastructure platforms
- Strong Unix/Linux skills — file system navigation, permissions, process management, performance diagnostics.
- Deep understanding of RedHat Linux internals with hands-on expertise diagnosing CPU, memory, and I/O issues at the OS level
- Experience with public cloud platforms (AWS, Azure, GCP).
- Strong problem-solving ability, logical thinking, and a genuine curiosity to understand complex systems end to end.
- You are not a generalist. You are a database engineer first — someone who has spent years going deep on database internals in production environments at large organizations.
- You bring strong logical reasoning, adapt quickly to new problems, and are comfortable owning high-pressure incidents end to end.
Nice To Haves
- Experience with ServiceNow platform, scripting, tuning, and troubleshooting is highly preferred.
- Scripting proficiency: shell, Python, JavaScript, Ansible.
- Experience with schemas, replication, indexing, and query optimization techniques
- Familiarity with Kubernetes and CI/CD pipelines
Responsibilities
- Become an SME in production database troubleshooting, ServiceNow instance performance, and Linux performance analysis — both on-prem and on Hyperscaler
- Own complex incident root cause analysis across multi-tenant PostgreSQL/MariaDB fleets at scale.
- Develop observability tooling and automation to prevent recurrence of critical issues
- Influence infrastructure decisions that shape our multi-tenant cloud platform
- Mentor and collaborate with engineers across operations, support, and development.
Benefits
- health plans
- flexible spending accounts
- a 401(k) Plan with company match
- ESPP
- matching donations
- a flexible time away plan
- family leave programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
