Staff Data Scientist, Marketplace

Zocdoc•New York, NY

3d•$240,000 - $300,000•Hybrid

About The Position

Zocdoc’s most important asset is our people. As a Staff Data Scientist, Marketplace, you’ll play a meaningful role in transforming healthcare by shaping how millions of patients discover and book care. The Marketplace team is responsible for driving patient demand, optimizing the search and booking experience, and ensuring a healthy, high-performing two-sided marketplace. This includes areas such as Growth, Search, Insurance, and Patient Home. As a strategic technical leader on the Marketplace Analytics team, you’ll design and scale analytical frameworks that inform product and growth strategy, guide experimentation, and optimize performance across the patient funnel—from acquisition through booking and retention. Your work will directly improve marketplace liquidity, efficiency, and long-term value. You’ll enjoy this role if you are… Passionate about transforming healthcare through data and turning complex datasets into meaningful product insights A force multiplier who loves mentoring and enabling teams to deliver scalable, high-impact work Comfortable operating at the intersection of business strategy, data science, and product innovation Energized by complex, ambiguous problems and skilled at translating them into structured analytical solutions Personally motivated by building systems, frameworks, and capabilities that outlast any one analysis Serious about your work, but not about yourself — you value rigor and humility equally

Requirements

An unrelenting desire to build more equitable, inclusive, and diverse workplaces, and view this role as an opportunity to create positive change
8+ years of experience in data science, machine learning, or related quantitative roles
Proven success developing LTV models, survival models, uplift models, or similar predictive frameworks for customer targeting and optimization
Deep expertise in SQL and Python (pandas, NumPy, scikit-learn, statsmodels)
Strong knowledge of experimentation and causal inference, including statistical power analysis, experiment design, and quasi-experimental methodologies
Experience shaping and scaling analytics functions—not just building individual models
Experience working in cross-functional product organizations
The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
Superb communication skills and the ability to influence non-technical stakeholders
The mentality of an entrepreneur/owner with a strong bias to action
Humility — you treat all people with dignity and respect, regardless of title or tenure

Nice To Haves

Master’s or PhD in Statistics, Economics, Applied Math, or another quantitative field
Experience within a SaaS organization

Responsibilities

Partnering with Product, Marketing, Finance, Engineering, and Commercial teams to translate insights into actionable product and business strategy
Architecting and executing experimentation frameworks, including A/B testing design, power analysis, variance reduction, and advanced causal inference methodologies (e.g., DiD, synthetic controls, propensity modeling, causal forests)
Identifying, designing, and guiding the development of analytical models (e.g., LTV, survival, uplift models) to improve provider utilization, acquisition, retention, patient engagement, and client ROI
Establishing scalable statistical frameworks and best practices to quantify the impact of product and commercial initiatives
Partnering with Engineering to ensure data quality, event instrumentation, feature availability, and scalable pipelines that enable trustworthy analysis
Mentoring and upskilling analysts and data scientists, raising the bar for analytical rigor and impact across Zocdoc
Advancing AI-assisted analytical workflows to streamline recurring analysis and decision support
Working with cutting edge GenAI tools and technology

Benefits

Flexible, hybrid work environment at our convenient Soho location
Unlimited Vacation (if salaried)
100% paid employee health benefit options (including medical, dental, and vision)
Commuter Benefits
401(k) with employer funded match
Corporate wellness program with Wellhub
Sabbatical leave (for employees with 5+ years of service)
Competitive paid parental leave and fertility/family planning reimbursement
Cell phone reimbursement
Catered lunch everyday along with beverages and snacks
Employee Resource Groups and ZocClubs to promote shared community and belonging
Great Place to Work Certified