Staff Data Analyst

Conga • Boston, MA

7d • Hybrid

About The Position

This is a foundational role within a newly forming Growth practice at Conga. The position has the mandate to build a rigorous analytics and product-led growth program from scratch. The role involves defining what gets measured, why it matters, and how insights translate into action. The ideal candidate will be adept at transforming behavioral data into clear narratives to influence stakeholders, product decisions, and drive measurable outcomes in a Product-Led Growth (PLG) environment. The role requires high autonomy and accountability, with strong support, and will involve building the program from the ground up.

Requirements

• 4–6 years of experience in product analytics, growth, or digital adoption — with hands-on ownership of outcomes, not just reporting.
• Demonstrated experience building or scaling a PLG program, including trialability, activation, and self-serve growth motions.
• Expert in Pendo and its core products including Predict, Analytics, and Onboarding; highly proficient in Google Analytics, Microsoft Clarity, Appcues, and Power BI, with the ability to move fluidly between tools depending on the question being asked.
• Strong data skills: able to define metrics, build dashboards, run cohort analyses, and design experiments independently.
• Exceptional communication skills — you write clearly, present with confidence, and know how to translate data into a story that drives decisions.
• Experience working cross-functionally in a fast-moving environment where influence matters more than authority.
• Familiarity with HTML and CSS as it relates to in-app content customization.

Nice To Haves

• Experience contributing to a formal design system; designing for enterprise SaaS software.
• Background in change management or digital adoption strategy.

Responsibilities

• Be the internal authority on Pendo capabilities; stay current on product releases, advocate for best practices, and support team members in building analytics fluency.
• Communicate findings and program progress to stakeholders across leadership, product, and engineering — clearly, consistently, and with business context front and center.
• Contribute to and help shape Conga's digital analytics and in-app engagement program, including instrumentation strategy, KPI definition, and reporting infrastructure.
• Analyze user behavior data to surface actionable insights; translate findings into compelling narratives that influence product, UX, and go-to-market decisions.
• Implement in-app guidance, onboarding flows, and user engagement content using Pendo, with a focus on adoption, activation, and retention.
• Proactively build and nurture relationships with internal stakeholders and external partners to align on priorities, surface opportunities, and accelerate program impact.
• Design and run A/B tests and experimentation frameworks to optimize in-app experiences and drive measurable improvements in engagement and conversion.
• Proactively identify friction points, gaps in adoption, and areas for improvement across the user journey; bring forward recommendations before problems are escalated.

Benefits

• Opportunities to innovate and support growth through individual and team development
• Environment where every voice is heard
• Conga Way framework reflecting values and driving hiring to decision-making and key programs including recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed