About The Position

The CIP Compliance team of the NERC Compliance group is responsible for managing compliance with NERC’s Critical Infrastructure Protection (CIP) standards. This includes providing oversight of FirstEnergy Business Units compliance with applicable standards, preparing for, and coordinating compliance audits conducted by Federal Energy Regulatory Commission (FERC), North American Reliability Corporation (NERC) and Reliability First (RF), completing self-certifications of compliance, responding to requests for data submittments and monitoring for new/revised reliability standards. The team works to grow and sustain a culture of compliance within FirstEnergy to better ensure reliable operation of FirstEnergy’s bulk electric system assets. The team interacts with a variety of business units across FirstEnergy and will assist other team members with establishing and maintaining internal controls that support the FirstEnergy NERC Compliance program. The position reports to the Manager, CIP Compliance and is in Akron, OH, Greensburg, PA, or Reading, PA.

Requirements

  • Bachelor's degree in Engineering, Information Technology, Computer Science, or Information Systems with a minimum of 10 years of related professional experience required; OR Bachelor's degree in a non-technical discipline with a minimum of 12 years of related professional experience required. Relevant experience includes regulatory compliance, auditing, engineering, cybersecurity, or other business areas involving advanced analytical or technical responsibilities.

Nice To Haves

  • Knowledge of NERC and RF standards and policies of the electric utility industry is preferred
  • Good written and oral communication skills with the ability to communicate effectively within all the FE organizations
  • Exceptional teamwork and people skills to aid in the resolution of compliance issues
  • Demonstrated proficiency with Microsoft Office tools, including Excel, PowerPoint, and Word
  • Deliver quality, accurate work within established deadlines

Responsibilities

  • Maintaining and revising as needed FirstEnergy (FE) compliance program infrastructure including the administration and maintenance of compliance policies, programs, and procedures related to the North American Reliability Corporation (NERC) CIP Reliability Standards
  • Verifying FE compliance with NERC, ReliabilityFirst (RF) CIP standards and identifying opportunities for improvement in procedures and practices
  • Investigating, documenting, and submitting potential violations to regulatory organizations and ensuring they are tracked for timely resolution and fully documented in auditable records
  • Working with responsible FE organizations to coordinate resolving compliance issues and developing improvement recommendations and mitigation plans.
  • Utilizing FE compliance technology to assign, track and monitor compliance efforts
  • Coordinating FE compliance self-certification and data submittal activities
  • Prepare and deliver presentations for a variety of audiences
  • Reviewing, revising, and ensuring technical accuracy of regulatory reports.
  • Keeping responsible FE organizations informed regarding NERC Standards Development activities associated with NERC’s CIP Reliability Standards. Soliciting input from appropriate FE subject matter experts and effectively communicating FE’s position on proposed regulatory standards to NERC.
  • Ensuring timely adherence from responsible FE business units to all new/revised NERC and RF regulatory obligations associated with CIP Reliability Standards
  • Maintaining awareness of emerging utility industry issues through benchmarking and participation in appropriate utility forums/groups
  • Promoting a sense of urgency in the team for reaching goals and meeting deadlines
  • Consistently anticipating customer needs and delivering high-quality results
  • Preparing for, coordinating, and supporting compliance audits conducted by internal resources, consultants, or regulatory organizations
  • Supporting the Risk, Controls, and Investigations group with Apparent or Root Cause Analysis related to compliance issues
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