Staff Client Platform Engineer

Aurora Innovation•San Francisco, CA

3d•Hybrid

About The Position

Aurora is seeking a Staff Client Platform Engineer to join their Enterprise Site Reliability (SRE) team. This role will lead the management of enterprise Windows, Mac, and Ubuntu clients, focusing on designing, implementing, and maintaining scalable and secure client device infrastructure. The team is responsible for automating device deployment, configuration, and management processes. The Staff Client Platform Engineer will contribute to Aurora's mission by developing tailored client device solutions that meet the software and hardware development and manufacturing needs across the company and within specific teams.

Requirements

Experience of at least 8 years in Client Platform engineering and at least 3 years in leading engineering solutions (design to implementation) at scale.
Expertise with client device lifecycle management, including experience across multiple client operating systems and various hardware platforms.
Experience with MacOS, Windows, and Linux system administration.
Experience deploying configuration management tools such as Intune, Kandji, Puppet, Ansible, or Chef.
Experience with automation and tool development, preferably using Powershell, Go, or Python.
Strong change management skills, including rollout planning and communication, and collaborating with stakeholders.
Understanding of client endpoint security concepts and experience applying security hardening to client devices, such as CIS Benchmarks.
Outstanding written and verbal communication skills that drive executional impact at scale.
Experience with automating testing for imaging, provisioning, and configuration management.

Nice To Haves

Experience working within cloud environments such as AWS, GCP, or Azure.
Experience in environments deploying containerized workflows, using tools such as Docker or Kubernetes.
Familiarity with SRE concepts such as SLIs, SLOs, SLAs, incident response, and best practices and partnering with teams on them.
Experience with Infrastructure as Code (IaC) tools such as Terraform, Pulumi, or CloudFormation

Responsibilities

Guide the approach and execution of the Client Platform Engineering Team
Plan, design, and implement scalable solutions to manage Aurora's physical and virtual client platforms (Macs, Windows, Ubuntu) to ensure they receive security patches, configuration, and software package updates
Partner with IT Support, InfoSec, and Developer Experience on strategy and implementation of client platform management solutions
Handle escalations from IT Support, with an emphasis on mentoring and empowering IT Support to address similar problems
Participate in the Enterprise SRE 24/7 on-call rotation