Staff Associate
Northstar Memorial Group•North Olmsted, OH
•Onsite
About The Position
NorthStar Memorial Group is seeking a Staff Associate at Sunset Memorial Chapel in North Olmsted, Ohio. Our staff associates assume the crucial role of ensuring seamless operations throughout visitations and services. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers. We uphold our commitment to care in every interaction.
Requirements
- 1 year of experience in customer service preferred
- Experience handling difficult situations
- Funeral professional experience preferred
Responsibilities
- Collaborate with funeral directors with events held on-site, including services and visitations
- Establish and maintain professionalism and compassion with families
- Always maintain reverence and respect for the deceased
- Assist in preparing the memorial area for the family before the services start
- Ensure that flowers and other memorabilia are returned to the family after services
- Answer customer inquiries professionally
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
