Staff Assistant OPS

State of Florida•Fort Lauderdale, FL

1d•Onsite

About The Position

The OPS Staff Assistant provides administrative and clerical support to ensure the efficient operation of the office. This position performs a variety of routine and specialized administrative duties, maintains records, assists customers and staff, and supports daily business operations while maintaining confidentiality and professionalism.

Requirements

High school diploma or equivalent.
Experience using computer applications and office equipment.
An equivalent combination of education, training, and experience may be considered.

Nice To Haves

Experience performing clerical, administrative, or customer service duties is preferred.
Knowledge of standard office practices and administrative procedures.
Ability to communicate effectively both verbally and in writing.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and Teams) and other office software.
Ability to accurately enter data and maintain records.
Strong organizational and time-management skills with attention to detail.
Ability to prioritize multiple assignments and meet deadlines.
Ability to establish and maintain effective working relationships with staff, management, and the public.
Ability to work independently and as part of a team while exercising sound judgment.

Responsibilities

Provide administrative and clerical support to management and staff.
Answer, screen, and direct incoming telephone calls and respond to general inquiries.
Greet visitors and provide courteous customer service in person, by telephone, and via email.
Prepare, review, and process correspondence, reports, forms, and other documents.
Enter, update, and maintain information in computerized databases and tracking systems.
Organize, maintain, and retrieve electronic and paper files in accordance with records management requirements.
Schedule meetings, appointments, and conference rooms as needed.
Assist with preparing meeting materials, agendas, and minutes.
Monitor office supply inventory and coordinate the ordering of supplies.
Receive, sort, and distribute incoming mail and process outgoing correspondence.
Assist with data collection, reporting, and special projects.
Maintain confidentiality of sensitive information and records.
Follow established policies, procedures, and applicable state and agency guidelines.
Perform other related duties as assigned