Staff Assistant I (Budget Specialist) N398

Heluna Health•Los Angeles, CA

3d•$23 - $30•Hybrid

About The Position

The Los Angeles County Department of Homeless Services and Housing (HSH) consolidates the countywide response to homelessness, focusing on increasing accountability and transparency, improving care for people experiencing or at risk of homelessness, and streamlining collaboration with partners. The Homeless Prevention Unit (HPU) is a collaborative effort between HSH, California Policy Lab (CPL), and the Department of Mental Health (DMH) that proactively identifies individuals at risk of homelessness using predictive analytics and provides early interventions. The HPU is expanding to serve young adults aged 18-24. The Staff Assistant I (Budget Specialist) will report to the Budget Program Manager and assist with processing and tracking financial assistance for program participants. This role involves reviewing sensitive documents, troubleshooting financial requests with case managers, and liaising with partner organizations like Brilliant Corners for direct payments. The ideal candidate is a strong communicator, problem solver, and analytical thinker, organized, and experienced with client-centric databases and Excel reporting.

Requirements

One year's experience in either (1) a staff capacity analyzing and making recommendations for the solution of problems of organization, procedure, program, budget or personnel, or (2) a highly responsible secretarial capacity, or (3) a responsible supervisory clerical capacity.
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Successful clearance of the Live Scan process with the County of Los Angeles.
Knowledgeable of community, mental health, and mainstream systems and the variety of programs offered by each to assist those most at risk of experiencing homelessness.
Highly motivated self-starter, with proven ability to develop creative solutions.
Ability to coordinate projects and competing priorities in a high-pressure, face-paced and time-sensitive environment.
Ability to interact and work closely with a diverse clientele.
Demonstrated experience interviewing clients, individuals, and families to collect data to determine what services are needed.
Demonstrated experience in linking clients, individuals, and families to specific healthcare, mental health and community-based programs.
Ability to pay close attention to detail.
Ability to work in a professional manner, with courtesy and tact, and maintain confidentiality and security of documents and information.
Ability to learn quickly and adapt to shifting priorities.
Ability to work collaboratively with multidisciplinary professionals and partners both internally and externally.
Must possess strong organizational skills, initiative, and follow-through.
Computer literate and skilled in use of MS Windows-based programs, including MS Office (Word, PowerPoint).
Intermediate knowledge of Excel.
Knowledgeable of data systems utilized across HSH and the homeless system of care.

Nice To Haves

Experience working with a client-centric relational database.
Experience with report building in Excel.
Assisted on projects where the best path forward is unclear.
Shared lived experience with the communities served.
Impacted by or have experience with the foster care system.
Experienced housing insecurity, homelessness and/or economic inequity.

Responsibilities

Review and approve financial assistance requests for program participants.
Review and maintain HPU client-level data and records in SalesForce.
Assist in researching, compiling, and developing data-based analysis, reports, and the creation and maintenance of data and budgeting tools.
Run and organize SalesForce reports.
Work on projects, such as analyzing trends in HPU spending, monitoring data quality, and other financial assistance challenges as needed.
Assist with preparation of reports and presentations as needed.
Rigorously document processes and procedures used for all reporting and analyses.
Provide regular analyses of HPU spending and changes in trends.
Assist in designing program reports, analyzing performance, and providing resulting analyses to stakeholders.
Assist with the design, development, implementation, and maintenance of reports, analysis tools, and review processes.
Assist in refining financial assistance processes and program practices through the creation of new analytical and documentation tools.
Help to design, build, and maintain financial assistance support tools to be used within the Homeless Services and Housing, Brilliant Corners, and by other external stakeholders.
Other duties as assigned.