Staff AI Solution Architect
About The Position
The Staff AI Solution Architect is a highly collaborative individual contributor in The Hershey Company’s central IS AI organization. The role partners with functional teams and digital leads to identify high-value business opportunities and enable the design, adoption, and scaling of AI, automation, and agent-based solutions. Rather than owning day-to-day business operations, this position empowers business teams to build, deploy, measure, and sustain digital solutions while ensuring alignment with enterprise architecture, data, security, and governance standards. The role supports the full solution lifecycle, from ideation through deployment, optimization, and retirement. It helps business teams turn needs into practical, scalable solutions, establishes measures of success and adoption, and contributes reusable standards, design patterns, guidance, and enterprise AI practices.
Requirements
- At least 5 years of progressive experience in technology delivery, software engineering, data and analytics, automation, digital transformation, enterprise systems implementation, or a related field.
- Experience translating business challenges into technology solutions and driving measurable outcomes.
- Experience working with AI, workflow automation, analytics, digital products, or enterprise platforms.
- Working knowledge of APIs, integrations, enterprise data sources, and solution architecture principles.
- Experience collaborating across business, technology, data, security, and governance stakeholders.
- Strong understanding of responsible AI, data governance, privacy, security, and risk management practices.
- Demonstrated curiosity and a continuous-learning mindset related to AI, automation, large language models, and emerging technologies.
- Bachelor’s degree or equivalent practical experience.
Nice To Haves
- Preferred fields of study include Information Systems, Computer Science, Engineering, Analytics, Data Science, Business Technology, or related disciplines.
Responsibilities
- Partner with functional leaders and digital teams to identify, prioritize, and shape AI and automation opportunities that drive measurable business value.
- Translate business needs into practical, scalable solution designs using AI, workflow automation, analytics, and emerging agentic capabilities.
- Coach, train, and enable business users to design, test, deploy, and continuously improve solutions using approved enterprise platforms.
- Collaborate with data, architecture, security, governance, and platform teams to ensure solutions meet enterprise standards.
- Establish KPIs, success measures, adoption plans, and performance expectations for AI-enabled solutions.
- Provide reusable standards, design patterns, testing approaches, documentation, and implementation guidance.
- Support solution lifecycle management from ideation through deployment, optimization, and retirement.
- Monitor solution effectiveness and recommend whether to improve, scale, redesign, or sunset solutions based on results.
- Contribute to enterprise AI best practices, governance frameworks, and reusable technical playbooks.
Benefits
- Medical, dental, and vision coverage.
- Wellness programs supporting physical and mental health.
- Annual incentive opportunities.
- 401(k) with company match.
- Paid time off and company holidays.
- Flexible ways of working where applicable.
- Career development programs, learning opportunities, and internal mobility.
- Performance-based incentives and a comprehensive benefits package supporting physical, mental, and financial well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
