Stadium Usher (2026 season)

Big Top Events•Madison, WI

3d•Onsite

About The Position

Stadium Ushers are the face of the guest services experience at Breese Stevens Field. Interested candidates should have a positive attitude, outgoing personality, and work well in group settings. Stadium Ushers are hired for the outdoor event season at Breese Stevens Field which typically runs from May to late October. This is a part-time, hourly position with most scheduled work occurring in the late-afternoon and evening. Scheduled shifts can be both weekdays and weekends.

Requirements

Ability to stand and/or walk for extended periods of time (~ 4-8 hours/shift).
Must be able to remain in a stationary standing position for 50% or more of the shift.
Must be able to effectively communicate in a respectful manner with guest and staff.

Nice To Haves

Positive attitude
Outgoing personality
Work well in group settings

Responsibilities

Greet and assist customers to their seats while maintaining a positive attitude and a smile.
Become an expert of the stadium layout, seating areas, and guest amenities.
Recognize situations which require escalation to Full-Time staff to ensure customer satisfaction and/or safety.
May be assigned to working entrance gates, using handheld scanners to screen admission tickets.
May be assigned to work reserved parking areas to ensure only authorized guests use the limited number of available parking spaces.
May be responsible for reviewing guest tickets to monitor access to hospitality sections, including providing wristbands to eligible guests.
Treat all guests in a respectful manner.
Stand for extended periods of time and move around the stadium as needed.
Maintain a positive, safe, and fun work environment.
Ensure safety and maintain the cleanliness of access points while engaging with guests to assist with their needs before, during and after the event.
Assist in verifying staff credentials to generally restricted areas.
Assist patrons by giving directions to places inside or outside the venue.