Operations Stadium - Event Operations Associate 2026

Baltimore Ravens•Baltimore, MD

4d•$17•Onsite

About The Position

Working under the direction of the Director & Manager of Event Operations, the Stadium Operations Events Associate will focus on enhancing gameday logistics and stadium events for both guests and team members. They will achieve this through facilitating collaborative planning with internal and external stakeholders by promoting the M&T Bank Stadium common purpose and quality standards, ensuring that Security and Safety is paramount. This role requires a strong aptitude for leadership, event management and the ability to adapt on the fly to evolving circumstances.

Requirements

Bachelor’s degree in sports management, facility management, Hospitality Management of other related field (internship experience included)
Proficient in Microsoft Office a must.
Demonstrated experience with planning, budgeting, setting up and executing events.
Keen attention to detail
Excellent communication and organizational skills
Microsoft office proficiency is a must
Guest focus, drive for results and ability to multi-task
Ability to work in a fast paced and busy work environment
Willingness to obtain a forklift license
Willingness to work in extreme weather conditions
Possess a passion for sports.
Ability to work a flexible work schedule including nights, weekends and holidays.
This position requires working 40+ hours per week during game weeks or times when events occur at the stadium.
The ability to lift up to 60lbs is required.
This position requires a lot of walking, including walking up and down stairs multiple times per day.

Nice To Haves

MBA is a plus
Preferred 1-2 years of relevant experience in event operations
Previous experience with sports team/stadium venue preferred.
Experience with facilitating staffing plans and event calendars.
Experience with Momentus a plus.

Responsibilities

Collaborate with various internal and external stakeholders in the overall strategy, budgeting, planning, set up, execution and break down of events.
Schedule and oversee part time event staff for all Ravens internal & Relentless events.
Complete event checklist prior to each Ravens internal event, ensuring event spaces and staff are ready prior to gates opening.
Assist the Manager of Event Operations with the M&T Stadium Events Calendar in conjunction with Hospitality Evermore, Relentless Events, and MSA Facilities.
Assist in executing third party events at M&T Bank Stadium which could include concerts, soccer, college & high school football and non-football related events such as commercials or corporate events.
Work with both internal and external entities to help plan and execute all special events at M&T Bank Stadium.
Work with Stadium Operations team to execute all day of game/event set up including security perimeter signage, bike rack, magnetometers, ticket scanning, as well as ensure communications devices are charged and properly distributed.
Collaborate with Ticket Office, Guest Experience, and the Manager of Event Operations to help handle post-game/event feedback.
Assist the Manager of Events with the post-game reporting process.
Assist with the development, training, and implementation of the NFL Credentialing program with all stadium partner organizations.
Assist with the ordering and printing of all stadium partner credentials.
Assist the Director & Manager of Event Operations in the command center on gameday, ensuring that operations are running smoothly and effectively.
Ensure staff understands how to properly use 24/7 incident management software as well as manage game day movements from within the command center.
Assist in preparing the stadium for inclement weather, removal of snow & ice and ensuring all guest and team members safety.
Review and inspect items requiring maintenance throughout the stadium. Report maintenance items to management and conduct follow-up review prior to the next scheduled event.
Review and inspect items requiring cleaning throughout the stadium prior to and after an event. Report findings to management and conduct follow-up review prior to the next scheduled event.