Stadium Control Lead

CAPITAL IMPROVEMENT BOARDIndianapolis, IN
Onsite

About The Position

The Stadium Control Lead is responsible for executing the Incident Action Plan (IAP), maintaining the command structure, and serving as the primary decision-maker for real-time dispatch and safety services. The Lead ensures a seamless flow of communication between all stakeholders to maintain a safe, secure, and world-class fan experience.

Requirements

  • Expert-level knowledge of ICS protocols (100-200)
  • Expert-level knowledge of venue-specific emergency plans
  • Expert-level knowledge of league-mandated safety standards

Responsibilities

  • Establish and maintain the Incident Command Post (ICP), ensuring all positions are properly staffed and operational for the duration of the event.
  • Manage the dispatch of various venue and 3rd party teams via radio systems, prioritizing resources based on the severity and nature of each incident.
  • Serve as the key decision-maker during high-volume periods or emergencies, providing quick, accurate responses to incoming calls and text messages to mitigate risk.
  • Directly oversee all personnel assigned to Stadium Control, ensuring adherence to venue emergency plans and departmental procedures.
  • Facilitate clear, real-time communication between venue staff, third-party vendors, and public safety agencies to ensure a unified response to all incidents.
  • Ensure every incident is accurately recorded in the stadium’s tracking software, including detailed timelines and relevant CCTV coverage.
  • Maintain meticulous records of all communications and specific actions taken during emergency situations for post-event reporting.
  • Deliver concise, essential information and instructions to field personnel to keep all teams aligned with the operational objectives.
  • Maintain expert-level knowledge of ICS protocols (100-200), venue-specific emergency plans, and league-mandated safety standards.
  • Partner with law enforcement and fire departments to execute a coordinated, professional response to any large-scale stadium incident.
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