SSVF Carolinas - Housing Navigator - Durham (66242)

Volunteers of America Chesapeake and Carolinas•Durham, NC

20h•Hybrid

About The Position

The SSVF Housing Navigator is responsible for building and maintaining relationships with landlords in the community and assisting veterans enrolled in HUD VASH or co-enrolled in HUD VASH and SSVF in securing and maintaining safe and affordable housing. The goal is to ensure that stable and safe housing opportunities are provided to Veterans directly at various levels of the housing process. Conducting landlord engagement and outreach and locating housing and resolving issues that may negatively impact housing maintenance will result in reductions in homelessness and intransience for this population.

Requirements

Bachelor’s Degree in Social Work, Counseling, or related degree preferred.
Minimum of two years’ experience in a human services’ setting with homelessness, domestic violence, and veteran populations.
Willingness to learn and apply best practice models as appropriate
Ability to work as a team leader
Excellent verbal and written skills
Knowledge of Excel and Microsoft Office
Must be able to meet agency requirements for the criminal background check.
Thorough knowledge of human service community
Demonstrated organizational, interpersonal, and communication skills

Nice To Haves

Knowledge of Landlord/Tenant Laws and Regulations preferred
Knowledge of the “Housing First Approach”

Responsibilities

Build and establish working relationships with landlords to assist in locating appropriate housing for veterans experiencing homelessness.
Develop outreach materials and agreements with landlords that will provide rental units to help individuals and families experiencing homelessness access and maintain permanent housing.
Match prospective tenants with appropriate rental housing within the pool of rental units recruited.
Coordinate with both the landlord and prospective tenant to secure appropriate housing.
Maintain landlord relationships and keep a current database of landlord contacts and available properties in the community.
Engages and participates in the HUD VASH case management team.
Participates in HUD VASH bi-weekly Housing Team meeting (occurs every other Tuesday at 9:00 AM via Teams).
Participates in time-limited special projects and initiatives as a subject matter expert and support in the housing process.
Provides housing search services, outreach to Veterans, and evidence-based curriculum to facilitate education in individual and/or group services.
This includes transporting Veterans, document gathering, completing paperwork for resources and PHA applications and resolving uncomplicated (non-clinical) issues or barriers to the Veteran securing housing.
Tracks and updates housing outcomes
Assist HUD VASH veterans, co-enrolled HUD VASH-SSVF veterans, and housing case managers with coordination of supportive services to ensure clients maintain permanent housing.
Become active in the housing community to identify housing and conduct tenant and landlord trainings.
Actively participates in regular team meetings for the purpose of program consistency, monitoring, and effectiveness.
Applies best practice models in the service delivery approach.
Participates in community-wide events promoting services.
Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.