SSVF Case Manager

Community Hope•Parsippany-Troy Hills, NJ

4d•Hybrid

About The Position

The Supportive Services for Veteran Families (SSVF) Program is seeking a full-time mobile Case Manager to provide case management services and eligibility screening to veterans. This hybrid position requires the candidate to live in Morris, Passaic, or Sussex counties. The role involves comprehensive case management, including intake, assessment, housing stabilization, budgeting, financial entitlements/benefits, case conferences, referrals for adjunctive services, family meetings, advocacy, and liaison with various agencies and professionals. The Case Manager will also provide linkage and referral for mental health, substance abuse, legal, and other service needs. Responsibilities include eligibility screening, maintaining accurate records, meeting with participants in community settings, documenting service delivery while ensuring veteran confidentiality, and entering data into the electronic health record. Additionally, the role involves transporting veterans in agency vehicles, conducting housing inspections, and participating in community outreach events to connect with homeless veterans.

Requirements

Bachelor’s Degree in Social Work, Psychology, or a related field.
Minimum of 1 year of case management experience, preferably in working with veterans or the homeless.
Must possess a valid driver’s license, with a good driving record.
Must reside locally to the assigned service catchment area.

Responsibilities

Provides case management services including intake, assessment, housing stabilization, budgeting, financial entitlements/benefits, case conferences, referrals for adjunctive services, family meetings, advocacy, and liaison with other community and governmental agencies, landlords, real estate agents, and real estate brokers.
Provides linkage and referral for mental health, substance abuse, legal, and other service needs.
Provides eligibility screening to applicants and collects and maintains accurate and detailed records.
Meets with participants in community settings such as shelters, jails, hospitals, and private residences.
Documents service delivery accurately and timely while ensuring veteran confidentiality.
Enters intake, contact, housing stability plans, temporary financial assistance, and other information in the electronic health record in a timely and accurate manner.
Transports veterans in agency vehicles in a safe, cautious, and responsible manner.
Conducts housing inspections to ensure safe and adequate housing for all participants.
Attends and organizes outreach events in the community including outreach in encampments, under bridges, outdoors, in shelters, stand-downs, soup kitchens, houses of worship, or other places where the homeless congregate.
Functions as a team member by covering shifts, communicating all relevant information to other team members, and covering co-workers’ duties as needed.