SSD Testing Center Assistant

Virginia Tech•Blacksburg, VA

12h•Onsite

About The Position

We’re currently searching for a Testing Center Assistant to join our Services for Students with Disabilities team in Blacksburg, VA to help us in our mission. You’ll be joining the Services for Students with Disabilities and Werth Testing Center team; a department centered on providing an accessible learning/living experience by providing support and assistance to students with disabilities. You’ll be reporting to the Testing Center Coordinator in a 1500-hour, non-benefited position. You’ll be responsible for managing paper and electronic files and records, responding to emails, compiling exam copies and access codes to prepare test packets for students, and tracking testing reservations (seating charts, scheduling exams).

Requirements

Demonstrated previous experience providing programmatic support and office duties in a complex organization.
Proficient utilization of various software applications such as Microsoft Office (Word, Intermediate level Excel, PowerPoint) and email.
Demonstrated experience with data entry, handling and filing electronic documents, scheduling appointments and answering phone calls.
Previous receptionist experience in a professional setting.
Previous experience handling confidential material.
Demonstrated customer service experience.
Ability to maintain academic test integrity.

Nice To Haves

Associate Degree in business, human services or related field and/or equivalent related experience.
Knowledge of FERPA guidelines.
Experience creating Accessible material.
Previous experience in an academic testing environment.
Previous experience working in an administrative position in a higher education setting.