SSC Central Rent CLerk

AIR Communities • Denver, CO

4d • Onsite

About The Position

AIR Communities is hiring a SSC Central Rent Clerk to join their centralized operations support team in Denver, CO. This is an in-office position, Monday through Friday, offering a consistent schedule with evenings and weekends free. The role is ideal for someone seeking their first corporate office opportunity.

Requirements

• High school education.
• 1-2 years of related experience in data entry and customer service.
• 1-2 years of customer service or administrative experience (retail, hospitality, etc.) or equivalent combination of education and experience.
• Superior attention to detail.
• Ability to quickly learn and utilize multiple software applications and data entry systems.
• Dependable and proven ability to work independently.
• Advanced written and oral communication skills.

Nice To Haves

• Property management experience a plus.

Responsibilities

• Posting and processing rent payments accurately.
• Recording receipt of payment and charging applicable fees to the appropriate ledger.
• Printing final account statements, deposit refunds, and mailing them appropriately.
• Interacting with current/past residents and/or community teams to answer questions or resolve collection-related issues.
• Partnering with the Collections department on special projects or assisting with final account statements as requested.
• Supporting the annual renewal process of operational licenses for properties and processing renewals within the budgeted month.
• Monitoring and ensuring accurate posting and reconciliation of assigned accounts.
• Monitoring receipts.
• Preparing and recording financial transactions.
• Analyzing, researching, and resolving exception items.

Benefits

• 25% Rent Discount at any AIR community
• Medical, dental, vision, and life insurance options
• HSA/FSA plans
• Short and long-term disability paid by the company
• 401(k) plan with employer matching contribution up to 6%
• Paid time off including vacation, sick time, and 14 holidays
• Paid parental leave of up to 16 weeks
• Tuition assistance program
• Up to 100% reimbursement for job-related certifications and licenses
• 15 hours of paid time annually for community service
• Commuter benefits
• Pet insurance
• Consumer discounts on various products and services
• Opportunities for ongoing professional development, leadership training, and career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED