SSA Mailroom General Clerk 3 / Lead Clerk

Tommy Nobis Center•Atlanta, GA

8d•Onsite

About The Position

Provides mail distribution services for the Social Security Administration (SSA) office. This position follows detailed procedures in completing several repetitious, clerical steps, such as opening, stamping and delivering letters / packages; affixing postage to outgoing mail and operating basic office equipment. The Lead Clerk will also backup the Supervisor, directing workflow in the office in the absence of the Supervisor.

Requirements

Demonstrated knowledge of Microsoft Outlook and Excel.
Ability to lift up to 50 pounds.
Must pass drug screen, Nobis Enterprises background check and SSA national security clearance.
Eligible to work in the United States.
High school diploma, GED or equivalent work experience.
Ability to work independently as well as within a team environment.
Works well with the public and provides exceptional customer service.
Strong interpersonal skills and ability to maintain confidentiality.
Strong written communication skills required to maintain quality documentation and effectively communicate with a broad range of individuals.
Good math aptitude.
Good analytical skills needed to analyze various job tasks.
Strong verbal communication skills required to effectively communicate with a broad range of individuals.
Ability to listen to and understand information and ideas presented through spoken words and sentences.
Ability to organize work area and maintain data for required reports.
Ability to meet contract office requirement standards and prescribed deadlines.
Ability to tell when something is wrong or is likely to go wrong; recognizing there is a problem.
Demonstrated knowledge of Microsoft Outlook and Excel.
Working knowledge of telephones, copy and fax machines and mail metering equipment.
Ability to think clearly and multitask.
Have full range of mobility in upper and lower body.
Be able to reach overhead.
Be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time.
Be able to handle, lift, pull and push materials and equipment to complete assigned job tasks.
Be able to handle mailbags, mail hampers, and packages often weighing up to 50 pounds.
Good hand dexterity.
Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble small objects.
Good eyesight.
Ability to see details at close range (within a few feet).
Follows all prescribed safety regulations to diminish accidents.
Understanding of OSHA safety requirements.
Knowledge of evacuation procedures and the whereabouts of exits and fire extinguishers.
Immediately report circumstances you consider may present a hazard to yourself and others.
Report any accident whether minor or major.
Must abide by all security regulations of the facility.
Must obtain and wear a photo ID.

Nice To Haves

One-year experience in an office and/or mailroom setting.

Responsibilities

Collect mail from various mail stops.
Receive daily mail during hours of operation between 8:00 am - 5:00 pm.
Open, date stamp and sort incoming mail by department.
Deliver mail to different offices using a pushing mail cart.
Meter outgoing mail using mailing machines equipped with postage meters supplied by SSA.
Deliver administrative office supplies, photocopy paper, etc.
Distribute printed materials.
Assist customers at service window.
Store office supply requests from various departments for future reference.
Sort and lift incoming mail for distribution and dispatch outgoing mail.
Deliver accountable mail within one hour of its arrival.
Assist SSA employees in preparing materials for mailing.
Re-address undeliverable mail bearing incomplete or incorrect address.
Maintain a good attendance record.
Backup of the Nobis Enterprises Supervisor, directing workflow in the office in the absence of the Supervisor.
Performs other duties as assigned.