SRE Engineer

Simon Property Group • Indianapolis, IN

1d

About The Position

Simon Property Group is seeking an SRE / Observability Engineer to design, implement, and enhance enterprise monitoring, observability, reliability, and automation capabilities. The role partners with infrastructure, cloud, network, application, security, and operations teams to provide clear visibility into service health, proactively identify risks, accelerate incident resolution, and reduce repetitive operational work. The job is located at Corporate Indianapolis.

The engineer supports observability across on-premises, cloud, network, application, database, endpoint, and third-party environments. The role establishes monitoring standards, develops dashboards and reliability reporting, improves alert quality, and automates telemetry deployment and operational processes. It also provides advanced support during major incidents, analyzes capacity and reliability patterns, participates in architecture and production-readiness reviews, and serves as a subject matter expert through documentation, training, and technical guidance.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or an equivalent combination of education and experience.
• Five or more years of progressive experience in site reliability engineering, observability, infrastructure, cloud, systems, DevOps, platform engineering, or a related discipline.
• Hands-on experience with enterprise monitoring, observability, event management, logging, or application performance monitoring platforms.
• Experience designing dashboards, alerts, telemetry integrations, monitoring standards, and service health reporting for production technology environments.
• Experience with PowerShell, Python, APIs, infrastructure as code, or comparable automation technologies.
• Working knowledge of metrics, logs, traces, events, and distributed systems troubleshooting.
• Strong analytical, troubleshooting, documentation, communication, and cross-functional collaboration skills.

Nice To Haves

• Experience with tools such as LogicMonitor, Dynatrace, Datadog, Splunk, New Relic, Azure Monitor, Application Insights, Grafana, Prometheus, OpenTelemetry, or comparable technologies.
• Experience with Microsoft Azure, VMware, Windows Server, Linux, enterprise storage, backup, networking, or hybrid infrastructure.
• Experience integrating observability platforms with ServiceNow or another enterprise IT service management platform.
• Experience with automated remediation, event correlation, service discovery, monitoring as code, service-level objectives, and reliability reporting.
• Knowledge of ITIL, incident and problem management, change management, disaster recovery, and operational readiness practices.
• Relevant technical certifications.

Responsibilities

• Design, implement, and support enterprise observability, monitoring, telemetry, event management, alerting, and service health capabilities across on-premises, cloud, network, application, database, endpoint, and third-party environments.
• Establish standards for metrics, logs, traces, synthetic monitoring, dashboards, alert severity, thresholds, ownership, routing, escalation, and response.
• Partner with service owners to identify critical dependencies, address monitoring gaps, define service-level indicators and objectives, and strengthen operational readiness.
• Develop dashboards, reports, and reliability scorecards communicating availability, performance, capacity, risk, and customer impact to technical and nontechnical audiences.
• Improve alert quality and reduce operational noise through tuning, correlation, suppression, automation, and reusable monitoring patterns.
• Develop automation using PowerShell, Python, APIs, infrastructure as code, and related technologies to streamline telemetry deployment, incident triage, remediation, reporting, validation, and platform administration.
• Provide advanced support during major incidents, using telemetry and dependency data to accelerate diagnosis and service restoration, and translate post-incident findings into corrective actions.
• Analyze capacity, performance, resilience, and recurring failure patterns, and recommend improvements to architecture, redundancy, recovery, deployment, and monitoring practices.
• Participate in architecture and production-readiness reviews to ensure services have appropriate telemetry, alerts, ownership, runbooks, escalation paths, capacity plans, and recovery procedures.
• Maintain standards and documentation, train teams, and provide technical guidance on observability and reliability practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior