SRAP Housing and Recertification Specialist

Delaware State Housing AuthorityDover, DE
Onsite

About The Position

This non-State position is responsible for Housing Quality Standards (HQS) inspections on housing units throughout the state of Delaware participating in the State Rental Assistance Program (SRAP) rental subsidy program to ensure compliance with federal and state requirements. Travels throughout the state conducting on-site evaluations, documents deficiencies, and verifies corrective actions. Interviews SRAP participants in the field as needed to obtain information for annual recertifications and to support determinations of continued program eligibility. Reviews and processes lease agreements and completes Housing Assistance Payment (HAP) Contracts. Provides guidance to property owners and program participants regarding HQS requirements and SRAP program regulations.

Requirements

  • Knowledge of physical inspections of residential housing units; preference given to those with inspection experience including Housing Quality Standard (HQS) inspection experience
  • Ability to learn and apply housing inspection standards, policies, and procedures
  • Ability to observe, document and report housing conditions accurately
  • Ability to work in varied environmental conditions and in remote settings
  • Ability to communicate effectively
  • Knowledge of gathering or organizing, formatting, and distributing information.
  • Knowledge of office/ recordkeeping practices and procedures and document maintenance
  • Successful completion of a criminal background screening
  • Valid driver's license

Nice To Haves

  • Inspection experience including Housing Quality Standard (HQS) inspection experience

Responsibilities

  • Conduct on-site technical housing inspections to ensure housing units comply with SRAP, HUD Housing Quality Standards (HQS) and the State Housing Code.
  • Notifies property owners of results and recommendations via letter.
  • Schedules re-inspections to ensure deadlines are met according to regulations.
  • Interviews tenants to obtain participant supplied and third party verification used to determine continued eligibility and the amount of subsidy based on family composition and income.
  • Complete SRAP and HQS inspections and conduct lease negotiations for housing units initially entering the program.
  • Explains program procedures and policies to new property owners and tenants.
  • Schedule re-inspections as required.
  • Maintains comprehensive computerized tenant files.
  • Ensures accurate data input.
  • Prepares and ensures all third-party verification forms are sent.
  • Completes annual certifications in the Easy Housing software program.
  • Interact with State, federal, and local agencies, applicants, residents, and general public.
  • Identifies unusual housing or social conditions and makes referrals to Child Protective Services, Department of Natural Resources, and Environmental Control, Division of Aging or other appropriate agency.
  • Assists in outreach and orientation for new property owners.
  • Conduct informal reviews and hearings to review appeals of ineligible applicants and participants.
  • Provides professional training for new staff members on the SRAP and HCV Easy Housing computer program, SRAP/HQS inspections, interviewing tenants and administrative procedures

Benefits

  • health, vision, and dental insurance
  • vacation and sick leave
  • paid holidays
  • tuition assistance
  • fitness reimbursement
  • retirement plan
  • short- and long-term disability
  • life insurance plans
  • voluntary dental, vision, and various supplemental benefit options
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