Occupancy and Recertification Specialist

RelatedOakland, CA
Onsite

About The Position

Are you passionate about building strong connections with residents? Do you have LITHC experience? Are you looking to find more than just a job – rather a career filled with purpose? Do you want to make an impactful difference by providing affordable housing to those that need it most? If so, we are looking for you to join our team as an Occupancy and Recertification Specialist. WHAT YOU’LL BE DOING AS AN OCCUPANCY AND RECERTIFICATION SPECIALIST Utilize your organizational skills and experience to provide the preeminent affordable housing accommodations in your community. Through your daily interactions with prospective and current residents, you’ll create a welcoming experience and sense of community. Process certifications (including initial, interim, and annual); calculate retroactive rent while conforming to all applicable guidelines. Collect necessary documentation from current or prospective residents, and process verifications. Apply correct rents for annual and interim recertification; adjust to remain compliant. Prepare rent repayment agreements and explain rent calculations to residents according to HUD guidelines. Review EIV reports and resolve discrepancies. Organized and Detail-Oriented: Maintain accuracy and attention to detail while efficiently managing multiple projects and deadlines. Self-Sufficient and Adaptable: Complete tasks from start to finish with minimal supervision, thriving in a busy, high-volume environment. Effective Time Management: Prioritize and manage time to consistently meet deadlines and exceed expectations. Support site and office operations as assigned by manager.

Requirements

  • Knowledge of LITHC
  • Must have knowledge of LITHC policies and procedures
  • Detail oriented and the ability to operate on a deadline driven schedule
  • Possess strong organizational, analytical and problem solving skills
  • 2-4 years leasing experience
  • You are committed to exceed expectations of those around you by providing exceptional service
  • You bring determination each day – embracing constructive criticism and pushing to get better
  • You believe in teamwork – that we are better, together
  • You are trustworthy and reliable to do the right thing – no matter what
  • You welcome everyone and know the best ideas are born through diversity of thought and perspective

Responsibilities

  • Utilize your organizational skills and experience to provide the preeminent affordable housing accommodations in your community.
  • Through your daily interactions with prospective and current residents, you’ll create a welcoming experience and sense of community.
  • Process certifications (including initial, interim, and annual); calculate retroactive rent while conforming to all applicable guidelines.
  • Collect necessary documentation from current or prospective residents, and process verifications.
  • Apply correct rents for annual and interim recertification; adjust to remain compliant.
  • Prepare rent repayment agreements and explain rent calculations to residents according to HUD guidelines.
  • Review EIV reports and resolve discrepancies.
  • Maintain accuracy and attention to detail while efficiently managing multiple projects and deadlines.
  • Complete tasks from start to finish with minimal supervision, thriving in a busy, high-volume environment.
  • Prioritize and manage time to consistently meet deadlines and exceed expectations.
  • Support site and office operations as assigned by manager.

Benefits

  • Lots of paid time off (19+ days!)
  • Customizable total rewards package
  • Medical options
  • Vision options
  • Dental options
  • Life insurance
  • Employee Assistance Program
  • 401(k)
  • FSA & HSA
  • Employer-paid life and AD&D insurance
  • Paid leave & disability programs
  • Mental health resources, such as counseling
  • Fertility benefits – such as surrogacy, adoption assistance and more!
  • Paid time off to volunteer
  • Charitable donation matching
  • Learning & training programs
  • Tuition & certification reimbursement
  • Internal advancement opportunities
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