Sr. Workplace Services Coordinator

Realtor.com•Scottsdale, AZ

1d•Hybrid

About The Position

Realtor.com® is seeking a Sr. Workplace Services Coordinator to join their team in Scottsdale, AZ. This role will serve as a primary contact for internal and external customers needing support from the Facilities organization. The position offers support to the Director of Workplace Services and the broader Facilities team, overseeing functions such as office security, badge access, emergency alerts, health & safety, business continuity, sustainability, space planning, event coordination, work order management, and daily office operations. The Sr. Workplace Services Coordinator will also manage outside contractors, including records and contracts, and coordinate project activities. The role is hybrid, requiring 3 days in the office.

Requirements

Project management experience with emphasis on developing and implementing policies and procedures.
Knowledge of office security and safety.
Experience with developing, implementing, & enforcing security and safety protocols, business continuity (disaster recovery) plans, sustainability efforts.
Working knowledge OSHA standards for office environments.
Detailed and customer service oriented.
Ability to multitask in a fast pace working environment.
PC literate with working knowledge of Microsoft applications.
Ability to lift 50 lbs. and cart 100+lbs.
Have a neat and tidy appearance with excellent written and verbal communication skills.
Hands-on experience with making repairs and modifications to a building’s infrastructure and modular furniture.

Nice To Haves

Honeywell system management a plus.
Experience with OfficeSpace spacing planning software preferred.
Experience The Receptionist or other visitor management software a plus.
Health & safety certifications a plus.
Previous security management experience a plus.

Responsibilities

Assist company efforts to develop security protocols enterprise wide.
Be point of contact for local security related incidents including incident reporting & management, report writing, and liaise with Realtor.com and its parent company as required on all security related events.
Assist company efforts to develop health & safety protocols to include on-going management of local safety program.
Conduct annual evacuation drills.
Manage local office security through video surveillance and badge access.
Create and assign keys, badges, and picture ID’s as needed.
Assist in the ongoing development and daily management of the business continuity (disaster recovery) plan.
Help manage the sustainability program, including quarterly data gathering in partnership with the company’s parent company.
Manage space planning projects.
Coordinate planning, developing, and implementing departmental moves to include workstation reconfigures & adjustments.
Help coordinate company events including logistics, vendor service contracts, insurance, ordering, setup, breakdown, and cleanup.
Assist with maintenance of office/kitchen equipment, furniture, and fixtures.
Perform a variety of building engineer duties such as hanging whiteboards & TV’s, furniture repair & assembly, patching & painting, and light plumbing/electrical/HVAC as needed.
Assist with regular maintenance and general upkeep throughout the facility to ensure a clean and safe working environment.
Order coffee/pantry/office supplies, facilities equipment, furniture, and fixtures as needed.
Provide general assistance to employees and manage work orders through an online ticketing system.
Perform a variety of administrative support activities relating to Shipping & Receiving to include mail delivery; processing of incoming/outgoing UPS, FedEx, USPS; and employee assistance with shipping services.
Coordinate the retrieval of company assets while proactively managing the Workplace Services portion of the HR term tracker.
Liaise with vendors, building engineers, and property management team while fostering positive working relationships.
Liaise with Workplace Services leadership and other Facilities team members throughout the Realtor.com enterprise.
Provide assistance and support on projects throughout the Realtor.com enterprise.