Sr Wholesale Offer Manager
About The Position
The Offer Management team is responsible for both identifying and delivering solutions to meet the complex needs of our Wholesale customers. This includes receiving incoming quotes and orders from Wholesale partners. Evaluating incoming opportunities and preparing complex proposals. Engage with boundary partners to ensure efficiencies. Enhance partnerships with the carrier clients and understand their needs while promoting Astound’s products. Enhance the partner’s experience at every interaction. Analyze complex issues and use sound judgment and experience to develop financially sound solutions Use financial modeling tools and understand complex financial and business strategies to promote sales attainment goals, while promoting the best interests of the company Independently perform research, writing, editing, and proposal production and coordination for various sales/business development efforts Collaborate with National Sales Managers on proposal efforts and deliverables including win strategy development and executing sales strategies to drive customer demand Work with technical teams to develop solutions to meet customer needs. Demonstrate excellent oral and written communication and active listening skills. Use communication and negotiation skills to execute sales strategies to drive customer demand. Business development - provide training and ongoing training of Astounds capabilities to partners Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc. Supports others within the Wholesale team along with boundary partners in engineering, implementation and account management to achieve customer satisfaction from pre-sales through post-sales. Ability to handle escalations and find solutions when there are challenging circumstances. Up to date reporting in various CRM systems for all opportunities. Other duties as assigned
Requirements
- Bachelor’s degree in business or related field, or an equivalent combination of education and relevant experience
- 7+ years of telecommunications experience in Enterprise, Carrier or Wholesale Channels
- Minimum 5 Years of strategic pricing or business analyst experience
- Customer centric
- Operational understanding of telecommunications ordering, provisioning, and billing processes
- Excellent analytical, verbal, written, presentation and Excel skills
- Ability to work with diverse teams to facilitate and achieve results
- Ability to communicate with management, team leaders, and customers
- Detail, quality, and timeline-oriented
- Exhibits commitment, resilience, accountability, and teamwork
Nice To Haves
- Strong technical background working with and developing software systems in the telecommunications industry
- Working knowledge of general marketing tools and processes
Responsibilities
- Receiving incoming quotes and orders from Wholesale partners.
- Evaluating incoming opportunities and preparing complex proposals.
- Engage with boundary partners to ensure efficiencies.
- Enhance partnerships with the carrier clients and understand their needs while promoting Astound’s products.
- Enhance the partner’s experience at every interaction.
- Analyze complex issues and use sound judgment and experience to develop financially sound solutions.
- Use financial modeling tools and understand complex financial and business strategies to promote sales attainment goals, while promoting the best interests of the company.
- Independently perform research, writing, editing, and proposal production and coordination for various sales/business development efforts.
- Collaborate with National Sales Managers on proposal efforts and deliverables including win strategy development and executing sales strategies to drive customer demand.
- Work with technical teams to develop solutions to meet customer needs.
- Demonstrate excellent oral and written communication and active listening skills.
- Use communication and negotiation skills to execute sales strategies to drive customer demand.
- Business development - provide training and ongoing training of Astounds capabilities to partners.
- Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.
- Supports others within the Wholesale team along with boundary partners in engineering, implementation and account management to achieve customer satisfaction from pre-sales through post-sales.
- Ability to handle escalations and find solutions when there are challenging circumstances.
- Up to date reporting in various CRM systems for all opportunities.
- Other duties as assigned
Benefits
- 401k retirement plan, with employer match
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- STD insurance
- Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
- Floating Holiday: 40 hours per year
- Paid Holidays: 7 days per year
- Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
- Tuition reimbursement program
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
