Sr. Web Operations Technical Lead
About The Position
Clean Harbors is seeking an experienced Web Operations Technical Lead to administer and support enterprise web platforms and their supporting infrastructure. The role is responsible for platform security, availability, performance, and reliability, and provides technical leadership and operational support across highly available production and non-production environments. The position leads web server management, platform deployments, release coordination, and collaboration across development, infrastructure, security, and business teams. It drives automation, process improvement, platform governance, modernization, and operational excellence while supporting compliance with security and regulatory standards.
Requirements
- Bachelor of Science degree in Computer Science or a related field.
- At least 5 years of experience in a similar role.
- IIS administration and web application hosting.
- Website deployment, configuration, and troubleshooting.
- Windows Server administration, clustering, Windows Services, and Scheduled Tasks.
- SSL/TLS certificate management, DNS, Active Directory, and F5 iRule management.
- Microsoft Azure infrastructure services, including virtual machines, storage, and networking.
- High availability and disaster recovery, load balancing, and traffic management.
- Container technologies.
- Identity and access management, SSO, OAuth, SAML, MFA, WAF administration, and security hardening.
- Vulnerability management and patch compliance.
- Dynatrace, LogicMonitor, application performance monitoring, log analysis, and root cause analysis.
- Capacity planning and performance optimization.
- Azure DevOps, GitHub Actions, TFS, Jira, and CI/CD pipeline administration.
- ARM templates, infrastructure automation, PowerShell, and Python scripting.
- Database connectivity and query troubleshooting; RabbitMQ, MSMQ, and enterprise integration platforms.
- Technical leadership and mentoring, cross-functional team collaboration, project coordination, and SLA management.
Responsibilities
- Manage enterprise web platforms to ensure availability, security, performance, and reliability.
- Administer, maintain, patch, and upgrade web servers and supporting infrastructure.
- Support development, testing, and production environments.
- Monitor platform health and proactively resolve operational issues.
- Maintain system configurations, operational procedures, and technical documentation.
- Coordinate application deployments, infrastructure changes, and software releases.
- Support scheduled production releases and maintenance activities.
- Review implementation plans, rollback procedures, and release readiness.
- Ensure successful deployments with minimal business impact.
- Monitor application and infrastructure performance; investigate and resolve performance bottlenecks and availability issues.
- Conduct capacity planning and recommend scalability improvements.
- Support high availability and disaster recovery planning, testing, and operational readiness.
- Provide technical guidance and mentoring to Web Operations team members.
- Collaborate with application, infrastructure, security, and business teams.
- Drive automation, standardization, and process improvement initiatives.
- Support platform modernization and technology roadmap efforts.
Benefits
- Comprehensive health benefits coverage after 30 days of full-time employment.
- Group 401(k) with company matching component.
- Opportunities for growth and development throughout career stages.
- Generous paid time off.
- Company-paid training and tuition reimbursement.
- Competitive wages.
- Positive and safe work environments.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
