Sr. WAP QCI Inspector & Technical Manager

Self Help Inc•Brockton, MA

7d•$78,000 - $84,000•Hybrid

About The Position

Self Help, Inc. is a nonprofit Community Action Agency (CAA) created to help families and individuals stabilize and secure their lives through education, strategic assistance, and building opportunities in their communities. We provide a range of services for families and households across Southeastern Massachusetts. The Sr. WAP QCI Inspector & Technical Manager conducts final QC and QCI inspections of Weatherization and Heating System installations to ensure that program standards of work are met, educates the client on energy conservation, resolves technical matters of project scope and client concerns and serves as a resource and mentor for other internal and external staff.

Requirements

Must pass a criminal background check and other required clearances
Must have or be willing to obtain CPR and First Aid certification
Must meet the physical requirements of the position, including the ability to lift and carry young children, bend, stoop, and actively engage with children
Valid driver's license and reliable transportation is required
Ability to communicate technical terms to a diverse client base
Strong computer skills with the ability to use tablets remotely to log in work measures
Ability to calculate dimensions, area, and volume
Commitment to working with people of different backgrounds and income levels
Ability to select the appropriate weatherization measures based on the construction and existing insulation in a home
Demonstrates ability to retain and apply regulatory policy requirements for selecting measures using Utility-approved priority lists
Have a full range of mobility in the upper and lower body
Ability to ascend and descend stairs
Ability to drive for extended periods of time
Ability to reach overhead for extended periods of time.
Ability to work in various positions including but not limited to: stooping, bending, kneeling, sitting, standing and squatting for extended periods of time
Ability to lift, pull and push materials and equipment and appliances to complete assigned tasks
Ability to lift 50 lbs. frequently and up to 75lbs occasionally
Minimum of a high school diploma/GED, with at least five years of experience in conducting energy audits is required.
Maintains a valid driver’s license, reliable transportation, and ability to meet insurance standards and is able to provide transportation between the office and clients’ homes.
Maintains BPI EA and QCI Certifications.

Responsibilities

Responsible for conducting home energy audits, in process quality control and post work quality control inspections in support of Department of Energy, HEARTWAP and utility funded energy efficiency programs.
Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
Maintain confidentiality of client, employee, and agency information in accordance with federal and state laws and funding source requirements.
Provides client energy conservation education.
Evaluates the condition of residential homes’ attics, basements and crawl spaces for insulation and air infiltration opportunities.
Prepares measures for weatherization projects in accordance with DOE and Utility guidelines.
Performs inspections and evaluations of heating systems in accordance with HEARTWAP and utility guidelines for safety and efficiency.
Use diagnostic equipment to test heating systems and measure a home’s efficiency and infiltration reduction.
Complete required documentation and submits it to administration in a timely manner.
Communicates next steps and sets expectations with clients about what to expect next.
Communicates with contractors, particular information or special needs for each job assigned.
Maintain program records according to established standards.
Ensure compliance with program/department, agency and /or funding source requirements, as well as Self Help Inc. policies and procedures.
Schedules appointments as necessary.
Attends and participates in engagement team meetings as requested and communicates effectively with clients and staff in other areas.
Works with other members of the Conservation Department to solve problems and develop additional knowledge required to progress to be an Energy Auditor.
Performs other related duties as assigned.