Sr. Volunteer Engagement Specialist

American Red Cross • Lynchburg, VA

5d • Hybrid

About The Position

The American Red Cross is seeking a Senior Volunteer Recruitment Specialist for Lynchburg, VA, supporting the American Red Cross Virginia Region. This position is hybrid, involving mostly community work in rural areas with 1-2 days in the office. Bilingual skills are preferred. The Senior Volunteer Recruitment Specialist will develop and execute broad-based recruitment strategies to identify and attract volunteers. They will provide coaching, guidance, and subject-matter expertise related to recruitment activities for prospective volunteers to effectively support goals and ensure the placement of sufficient numbers of volunteers to meet operational needs. Additionally, they will provide support, development, and/or leadership guidance to all volunteers.

Requirements

• Bachelor's degree required.
• Minimum of 5 years of related experience.
• Ability to work on a team.
• Excellent oral and written communication skills.
• Strong interpersonal and presentation skills.
• Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively.
• Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook.
• Will involve extensive travel.
• Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Nice To Haves

• Bilingual preferred.
• Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Bilingual Experience doing outreach and making connections in rural areas.

Responsibilities

• Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs.
• Conduct general and targeted outreach and recruiting activities through various resource pools, networks and social media to obtain volunteer applicants tracked to referral and approval.
• Leverage recruitment venues, in-person presentations, social media campaigns, user groups and professional associations to identify and attract qualified candidates.
• Identify, cultivate, and maintain relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs.
• Partner with assigned staff to strengthen existing relationships, and identify and evaluate prospective volunteer recruitment sources and partnerships.
• Evaluate and modify recruitment strategies based on lessons-learned.
• Support the development and ongoing refinement of the Volunteer Recruitment Plan to include both in-person and digital strategies.
• Provide coaching and guidance to volunteer recruitment teams (paid and volunteers), and foster a culture of volunteerism that supports recruitment strategies.
• Collaborate with marketing and communications teams to leverage existing or develop new recruitment materials.
• Create presentations to ensure maximum effectiveness for online and in-person targeted recruitment efforts.
• Maintain accurate records of all potential and actual volunteer leads through the appropriate tools.
• Produce status reports as directed.
• Support volunteer programs and services to meet established goals and objectives.
• May assist in scheduling and coordinating volunteer orientations, placements, meetings and events.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 19 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 6% match
• Paid Family Leave
• Employee Assistance Program
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Senior