Sr. Video Transmission Engineer

NBCUniversal•Centennial, CO

13h•Hybrid

About The Position

NBCUniversal has an opening for a Sr Video Transmission Engineer on the Global Distribution Engineering team. The Engineer will be part of a team responsible for supporting and maintaining the Dry Creek Network Operations Center (NOC) as well as Local Station Master Control Origination and Distribution environments, including rapid response to on-air and other business-critical issues. This role supports critical broadcast, transmission, monitoring, automation, and distribution infrastructure across NBCUniversal distribution and local station operations.

Requirements

BS in Engineering, Computer Science, or equivalent professional experience.
5+ years of support experience in a live on-air environment.
Ability to mentor and develop technology professionals.
Ability to effectively manage change.
Customer-focused, with a full understanding of the on-air environment.
Ability to analyze and troubleshoot complex systems.
Demonstrated ability to effectively apply SDI, IP, and transport stream test equipment and analysis tools.
Demonstrated ability to document complex systems and processes, including the development of maintenance and change procedures.
Ability to communicate processes and requirements to peers and off-site resources, including personnel at remote NBCUniversal sites, stations, and vendors.
Effective interpersonal skills.
Excellent verbal and written communication skills.
Customer-focused and forward-thinking.
Knowledge in the following areas: Advanced broadcast automation experience with platforms such as Snell, Grass Valley, or Pebble.
Video transmission and compression formats and systems, including, but not limited to, SDI, ASI, JPEG XS, MPEG-2, MPEG-4, and SMPTE ST 2110.
Video stream metadata, including, but not limited to, DTMF triggers, timecode user bits, SCTE-35 and SCTE-104 triggers, closed captioning, and Nielsen watermarking.
Automation and control signaling protocols and systems, including, but not limited to, serial, GPIO, VGPI, and SNMP.
Proprietary monitoring and control systems, preferably Evertz VistaLINK and Grass Valley iControl.
Enterprise computing infrastructure, including enterprise servers, client-server platforms, storage devices and systems, hardware, and software, as applied to provisioning, management, storage, operation, scheduling, support, and maintenance.
Desktop, server, and virtual machine technology.
Storage technology, including SAN, NAS, RAID, and cloud storage.
SDI and IP video routing systems and their control, preferably Grass Valley nVision and Evertz EQX, EXE, SDVN, and Magnum.

Nice To Haves

Experience with cloud platforms such as AWS, Azure, or GCP.
VMware VCA/VCP certification.
IP networking and multicasting.
Streaming media protocols, including RTP, RTSP, and UDP.
Virtualization technologies such as VMware ESXi.
Video server systems, including Grass Valley ICE and DVS.
Cloud based master control systems such as Amagi CLOUDPORT.
Transmission encoding and decoding systems from MediaKind.
Management and control software, including VistaLINK, iControl, and Convergent.
Basic and advanced test equipment, such as waveform monitors and transport stream analyzers.

Responsibilities

Support and maintain the Dry Creek NOC infrastructure and associated monitoring, transmission, and distribution systems.
Support Local Station Master Control Origination and Distribution platforms, ensuring reliable delivery of programming and associated services.
Monitor, troubleshoot, and resolve issues affecting local station origination, transmission, contribution, and distribution workflows.
Coordinate with Local Station Engineering, Operations, Distribution, and vendor teams to resolve service-impacting issues and implement system enhancements.
Participate in an on-call rotation and provide after-hours support for critical incidents and broadcast emergencies.
Respond to outage calls from the operations team and lead the initial response to technical issues.
Create procedural documentation.
Work with internal and external subject matter experts and vendors to resolve problems.
Implement software upgrades and system expansions.
Analyze and solve problems in software (on-prem / cloud) and hardware-based systems.
Perform performance analysis and general system health checks across various technologies.
Perform periodic maintenance procedures and proactive preventive maintenance actions.
Develop the skills to become a subject matter expert for a collection of technologies within and across facilities.