Sr UX Researcher I

Remitly•New York, NY

20h•$114,300 - $190,500•Hybrid

About The Position

About the Role As a Senior UX Researcher I, you will lead research for AI‑powered legal product experiences and strategic innovation initiatives. You will work closely with product, design, and engineering partners, engage directly with legal professionals, and translate complex research findings into clear guidance that shapes product direction. This role offers the opportunity to influence AI‑enabled experiences while mentoring researchers and advancing best practices.

Requirements

Strong experience conducting end‑to‑end UX research using qualitative and quantitative methods
Experience independently leading complex research initiatives from planning through communication
Demonstrated experience conducting generative and discovery research
Hands‑on experience using Generative AI tools to support research workflows or analysis
Ability to synthesize ambiguity into clear, strategic guidance
Strong stakeholder management, facilitation, and communication skills
Experience collaborating with product, design, engineering, and data‑focused teams
Ability to manage multiple priorities in fast‑paced environments with minimal oversight

Responsibilities

Lead complex, multi‑method UX research initiatives across AI‑enabled product areas
Plan and execute generative, evaluative, and strategic research studies
Partner with product managers, designers, engineers, and AI practitioners to inform product strategy and experiences
Conduct rapid discovery research in fast‑moving product development environments
Engage directly with customers and legal professionals to understand workflows, behaviors, and unmet needs
Translate research insights into actionable product and business recommendations
Use analytics, behavioral data, and AI‑assisted tools to support synthesis and insight generation
Mentor and guide researchers on methods, storytelling, and stakeholder engagement