Sr. User Experience Designer (Project Hire)

The Walt Disney Company • Glendale, CA

6d • Onsite

About The Position

At Disney Experiences Technology (DXT), our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all DXT initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney! This role sits in the Product Design & Creative organization within DXT for Disney Experiences. It works closely with Technology and Product Management from across the company. The Sr. Product Designer will report to the Manager, Product Design. This is an 24-month Project Hire role through August 2028. About The Role & Team: This key role is responsible for designing the next generation of digital touchpoints—including web and app experiences—for Disney Signature Experiences, with a primary focus on Disney Cruise Line. The role requires close collaboration with design leaders, peers, and cross-functional partners from Product Management, Program and Project Management, and Technology. Key responsibilities include, but are not limited to: Design and user research Information architecture UI and UX design Prototyping Senior leadership presentations On-site and onboard testing A/B/n testing Interactive design enhancements Design workshops Design QA Partner management The Product Design and Creative team serves as a center of excellence for digital products, UX, and interaction design across Guest and Cast-facing digitally-led products within DX Technology and Digital. It brings together a wide range of world-class expertise, including UX design, user research, copywriting, content design, motion design, and photo and video asset creation. As a transversal team, it collaborates closely with product managers, technologists, engineers, and program and project managers to craft world-class digital experiences infused with Disney’s signature fun and magic. What You'll Do: Design original, useful and elegant digital experiences for guests of Disney Experiences worldwide Owns design explorations on their assigned projects, identifying user/business problems, ideation, testing, and the integration of solutions that improve the broader user experience Contribute to projects within assigned portfolio, flexing to work independently, partner with other designers and partners, and guiding design work of more junior team members Build strong relationships with team members, leaders, and cross functional partners to drive collaboration and innovation on projects Provide end to end documentation for projects within their line of business that are in line with our design system Partner with cross-functional teams – including other designers, product management, technology and consumer insights – to take work from ideation to reality Design product experiences across web, mobile web and native apps (iOS and Android), and emerging tech platforms. May perform user design research Apply rigorous design thinking best practices to develop products and experiences that meet at the crossroads of the physical and digital worlds You will be encouraged to stay up to date with design trends and emerging technologies

Requirements

• Minimum 5 years of related work experience
• Comfortable working in an agile environment
• Experience as an end-to-end multidisciplinary product designer, with demonstrated capabilities across a range of design disciplines including testing
• Strong communication and presentation skills: ability to articulate questions, strategy, design decisions, and updates to leaders and project team members as needed; strong understanding of how their communication impacts the work and business
• Ability to build interactive prototypes
• Strong understanding of design best practices and ability to deliver design assets that meet project goals and enhance the user experience
• Proficient in emerging AI tools and a desire to develop further technical skills
• Portfolio required
• Bachelor’s degree and/or equivalent work experience

Nice To Haves

• Deep understanding of digital product design and UX principles & methods, including user-centered design, information architecture, UI/UX/interaction design, usability testing, and user research methodologies.
• High proficiency in design and prototyping in Figma, with a good understanding of front-end technologies.
• Experience conducting user research, analyzing data, and leveraging insights to inform design decisions.
• Skilled in identifying user needs and translating them into intuitive, user-friendly designs while aligning with business objectives and driving segment growth.
• Good knowledge of human behavior and its impact on user interactions.
• Strong visual communication skills, including expertise in typography, color theory, and layout principles, with impeccable taste.
• Familiarity with the Disney brand, IPs, stories, and Disney Experience businesses.
• A well-curated portfolio showcasing skills, experience, and a diverse range of projects that highlight versatility and adaptability.
• Bachelor’s or Masters’s degree in Design, Interaction Design, UX Design, Human-Computer Interaction, Computer Science.

Responsibilities

• Design and user research
• Information architecture
• UI and UX design
• Prototyping
• Senior leadership presentations
• On-site and onboard testing
• A/B/n testing
• Interactive design enhancements
• Design workshops
• Design QA
• Partner management
• Design original, useful and elegant digital experiences for guests of Disney Experiences worldwide
• Owns design explorations on their assigned projects, identifying user/business problems, ideation, testing, and the integration of solutions that improve the broader user experience
• Contribute to projects within assigned portfolio, flexing to work independently, partner with other designers and partners, and guiding design work of more junior team members
• Build strong relationships with team members, leaders, and cross functional partners to drive collaboration and innovation on projects
• Provide end to end documentation for projects within their line of business that are in line with our design system
• Partner with cross-functional teams – including other designers, product management, technology and consumer insights – to take work from ideation to reality
• Design product experiences across web, mobile web and native apps (iOS and Android), and emerging tech platforms.
• May perform user design research
• Apply rigorous design thinking best practices to develop products and experiences that meet at the crossroads of the physical and digital worlds
• Stay up to date with design trends and emerging technologies

Benefits

• A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior