Sr. Treasury Management Specialist

Vantage West Credit Union•Tucson, AZ
•$76,044 - $99,808

About The Position

The Sr. Treasury Management Specialist drives revenue growth and member engagement by developing, managing, and expanding treasury management relationships with business members. The role is the organization’s treasury management subject-matter expert, supporting members and internal teams. It partners with Commercial and Retail teams to grow fee income and deepen member relationships by identifying opportunities to improve cash flow, prevent fraud, and support payment processing. The position also provides operational support to commercial members and internal Retail teams, and supports audits and annual reviews. The specialist manages and develops the cash management product suite, prospects and cross-sells treasury services, creates tailored proposals, and demonstrates products. The role supports business members through on-site visits, ongoing service, and technical onboarding and implementation of complex treasury solutions. It also coordinates product and process reviews, provides employee training, resolves escalated service and implementation issues, and helps maintain internal documentation. The position requires an associate degree in Business Administration or a related field, or equivalent experience; five years of experience at a financial institution, including three years of treasury or cash management experience within Business Banking; and compliance with applicable policies and procedures, including the Bank Secrecy Act and SAFE Act. Preferred qualifications include a CTP or AAP designation and experience with treasury management platforms, business banking products and operations, payment services, and corporate security tools. The job requires standing or sitting for most of the work time. Infrequent lifting of up to 25 pounds may be required. The stated annual salary range is $76,044.00–$99,807.75, with final salary dependent on experience and qualifications.

Requirements

  • Associate degree in Business Administration or a related field, or equivalent experience.
  • Five years of experience at a financial institution, including three years of treasury or cash management experience within Business Banking.
  • Strong problem-solving skills.
  • Ability to multitask, establish priorities, and manage time effectively.
  • Ability to build relationships with external and internal clients.
  • Strong knowledge of Microsoft Office, including Excel, Word, and Outlook.
  • Ability to work through challenges effectively.
  • Excellent verbal and written communication skills.
  • Detail-oriented, with strong organizational skills.
  • Must comply with all policies and procedures, including the Bank Secrecy Act and SAFE Act.

Nice To Haves

  • Certified Treasury Professional (CTP) or Accredited ACH Professional (AAP) designation.
  • Experience with and understanding of technical, PC-based treasury management platforms.
  • Experience with business banking depository products and branch operations.
  • Strong understanding of ACH routing, domestic and international wires, Remote Deposit Capture (RDC), merchant services, and liquidity sweep vehicles.
  • Functional knowledge of corporate security tools, including Positive Pay (Check/ACH), multi-factor authentication, and account reconciliation structures.

Responsibilities

  • Manage and develop the cash management suite of products, working with internal and external partners to implement competitive products.
  • Identify and prospect commercial members for treasury services; create tailored treasury management proposals and provide product demonstrations.
  • Conduct on-site business-member visits to support sales and provide ongoing assistance by phone or in person.
  • Lead technical onboarding and implementation configuration for complex client service suites, including ACH origination, Remote Deposit Capture, and Positive Pay.
  • Recommend and promote appropriate treasury management solutions to portfolio and branch members while operating within risk parameters.
  • Coordinate treasury management product and process reviews with Compliance, Operations, Information Security, and applicable vendors; identify and document concerns and recommend corrective actions, process improvements, or product enhancements.
  • Serve as the primary treasury management subject-matter resource by developing and delivering product, process, risk, and implementation training for applicable employees.
  • Review recurring questions and service trends to identify further training or resource needs.
  • Resolve complex or escalated treasury management service and implementation issues by identifying root causes, coordinating across internal teams or vendors, and communicating status and outcomes.
  • Identify risk indicators and relationship-expansion opportunities, and route matters outside the role’s authority to the appropriate owner.
  • Work with department staff to keep internal procedures and guides updated and readily searchable for Retail staff.
  • Work with other departments to handle moderately complex business-member operational issues.
  • Support audits and annual reviews.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage for employees and dependents.
  • Life insurance.
  • Flexible spending accounts.
  • Pet insurance.
  • Team Member Assistance Program (EAP).
  • Backup child and adult care services through Corporate Care Solutions.
  • Generous paid time off, sick days, and paid holidays.
  • 16 hours of paid time to participate in the community volunteer program.
  • Enhanced paid military leave.
  • Paid maternity and paternity leave.
  • 401(k) plan.
  • Job shadowing and personal development plans.
  • Tuition reimbursement: eligible full-time employees receive 100% tuition coverage for an online Bachelor’s or Master’s degree through University of Arizona Global Campus.
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