Sr. Telecommunications Specialist

Bowhead•Rockville, MD
•$130,000 - $160,000

About The Position

Bowhead seeks a Sr. Telecommunications Specialist to support the Indian Health Service Network Operations & Support Center (NOSC) in Rockville, Maryland. The mission is to provide Federal health services to American Indians and Alaska Natives by managing, enhancing, designing, implementing, monitoring, and supporting IHS network infrastructure. This opportunity is contingent upon contract award and is not currently funded. Security requirements vary by position; the highest clearance for the contract is Secret, which requires U.S. citizenship at these locations.

Requirements

  • Bachelor of Science degree in a technical field.
  • Eight or more years of carrier/circuit and unified-communications experience.
  • Demonstrable voice-service and vendor-management capability.
  • Intermediate to advanced skills in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Ability to communicate effectively with employees at all levels and outside contacts.
  • Strong interpersonal skills and good judgment, with the ability to work independently or as part of a team.
  • U.S. citizenship is required for Secret clearance at these locations; security clearance requirements vary by position.

Nice To Haves

  • CCNP Collaboration/CLCOR strongly preferred.

Responsibilities

  • Evaluate business needs for communication services and recommend network communications equipment, configuration services, installation, and enhancements to meet organizational requirements.
  • Document system performance, maintain automated reports, and interpret those reports.
  • Develop, collect, evaluate, and report data, and recommend solutions to improve network communications.
  • May provide work leadership for lower-level employees.
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