Resourcive: Sr. Technology Sourcing Advisor

ScanSource•Wade Hampton, SC

9d•$140,000 - $170,000•Hybrid

About The Position

Resourcive is an independent firm of telecom and IT experts and consultants, and part of the ScanSource family of companies. Our strategic, vendor-agnostic approach helps businesses reduce the expense and complexity of their telecom and IT infrastructure. From audit to implementation, we help companies find the right telecom/technology solutions for their business needs, at the right price, from the right vendor(s). We work primarily with private-equity-owned, high-growth companies in the mid-market and enterprise space. The Senior Technology Sourcing Advisor (STSA) owns assigned client relationships end to end, from initial scoping and kickoff through governance, delivery, and scope expansion. You will lead a team of consultants and an implementation manager, coordinate the technology practice leads engaged on your accounts, and act as the primary point of contact for client executives and their private equity owners. Beyond managing delivery, the STSA is expected to actively listen for and develop new workstreams that create value for the client and revenue for Resourcive, while holding the full extended team accountable to the process and timeline. Because a slipping schedule directly risks the client relationship, urgency and milestone discipline are central to the role.

Requirements

Exceptional written and verbal communication, including the ability to distill months of progress into a clear, concise summary of status, impact, timing, and strategy
Strong Microsoft Excel skills for hands-on data and spend analysis, and strong PowerPoint skills for client-ready decks
Ability to manage, coach, and hold people accountable, including practice leads and SMEs who are not direct reports
Comfort operating at both altitudes: holistic client strategy and detailed, hands-on analysis
Excellent time management and fluid context-switching across a dense, back-to-back calendar
Active listening, curiosity, and the confidence to ask probing questions and think on your feet
A genuine advisory presence that builds trust quickly, as a partner rather than a vendor
A bias toward fast iteration, producing an initial product quickly and refining it rather than over-deliberating
Ability to perform under pressure and meet tight deadlines

Nice To Haves

Broad technical fluency across voice, networking, infrastructure, cybersecurity, contact center, and a basic understanding of enterprise software (Microsoft, Oracle, SAP), with enough depth in a few areas to hold a credible conversation with technical or C-suite stakeholders
Understanding of the telecom/technology channel model, deal registration, and SOW development
Experience in financial modeling, cost impact analysis, and procurement
Special Operations veteran background

Responsibilities

Serve as Sr. Advisor in client facing role, advising technology leadership on sourcing, deployment and value engineering of technology products and services.
Help our clients to get maximum value out of the IT services they consume.
Own the end-to-end relationship for assigned clients.
Define scope and strategy clearly so clients understand what is being delivered, distinguish in-scope work from billable professional services, and staff each project with the right consultants and practice leads.
Join presales calls with the business development team to vet prospective clients and identify monetization opportunities.
Run kickoff calls that introduce the Resourcive process and team, establish the appropriate engagement model, and set the initial meeting cadence.
Run governance calls on a weekly, monthly, or quarterly cadence with senior client sponsors, reporting milestone progress, impact, timing, and strategy to both the client and their private equity owners.
Identify and develop opportunities to grow engagements beyond the initial initiative. This depends on active, sometimes uncomfortable, listening rather than selling, probing the client roadmap, PE sale cycle, vendor relationships, and capability gaps Resourcive can fill.
Manage a team of consultants and an implementation manager.
Run daily standups where team members arrive with completed deliverables for review, set weekly expectations for agendas and next steps, hold weekly 1:1 deal rundowns across each person’s book of work, review deliverable quality, and handle standard supervisory duties such as reviews and time-off.
Work with technology practice leads and subject-matter engineers to determine when and how they engage on client initiatives, often across several concurrent projects for a single client.
Track what is due, by whom, and when, across both direct reports and practice leads who do not report to you, holding the extended team accountable to the timeline.
Build, scope, negotiate, and close SOWs for professional services fees, managing each like any other project through to signature.
Resolve deal registration and compensation conflicts within the channel model, and serve as the escalation point for team and channel challenges.
Review large volumes of spend and technology data, with team support, to build assessments, identify trends and interdependencies, and organize findings into clear, recommended strategies for the client.
Lead meetings with C-level, technical, finance, and PE stakeholders, translating the same initiative appropriately for each audience and presenting polished materials, largely on camera in a remote environment.
Contribute to working on the business by identifying new technology focus areas, addressing process bottlenecks, maintaining channel-manager relationships, and finding ways to expand wallet share through the ScanSource relationship.
Work with VP of Engagement Team to improve process, training, documentation, and required deliverables or templates.
Maintain accurate CRM and reporting to manage performance, drive adoption, and ensure data accuracy.
Promote and support the Resourcive culture and professional environment.
Mentor and support the professional development of consultants.
Deliver outcomes that create business value through clients’ sourcing and implementation of technology solutions, evidenced by positive feedback and client referrals.
Manage the team to meet or exceed quarterly and annual revenue production targets.
Work closely with internal teams, practice leads, and vendors to support client needs and deliver optimal solutions.