Sr Technician

Pavion•Reno, NV

About The Position

Pavion is seeking a Sr Technician to join its security business unit. The role involves installing, maintaining, repairing, upgrading, and programming security and life-safety systems and related equipment. The technician evaluates and diagnoses system issues, performs repairs, plans and tests installations, and carries out upgrades and cutovers on large-scale enterprise systems. Work must meet applicable quality standards and follow electrical layouts, building plans, and established system-design procedures. The Sr Technician helps coordinate crews and projects, supports Sales and Engineering with project design and bids, trains others in troubleshooting, and works with Project Managers to keep work on schedule, within scope and budget, and properly closed out. The role also includes customer communication, project progress reporting, safety compliance, and maintaining professional licenses and certifications. The technician must be available for on-call and after-hours service, occasional travel, and overtime.

Requirements

High school education or equivalent, or a 2-year associate degree in electronics.
At least 5 years of experience with security or life-safety system installations.
Knowledge of proper hand and power tool operation and safety.
Strong computer skills.
Valid driver's license, clean driving record, and insurance.
Availability for on-call and after-hours service response, occasional travel, and overtime.
Multiple certifications in one or more of the following fields: Access Control, CCTV, Alarm, Fire, Networking, or Intrusion systems.
Excellent written and verbal communication skills.
Ability to solve practical problems and carry out responsibilities without supervision.
Ability to organize workload and complete work and solve problems in a timely manner.
Ability to work at required heights using ladders, scaffolding, lifts, or other equipment, and in confined spaces as necessary.

Nice To Haves

Experience with IP networking applications for Access Control, IP Video, cloud-hosted security products, and services.
Experience with Genetec ACS and Video.
Experience with Software House CCure 9000.
Experience with AMAG Symmetry.
Experience with Lenel OnGuard.
Experience with Brivo or Eagle Eye.
Experience with Avigilon ACS and CCTV VMS.
Experience with AD Victor or ExacqVision CCTV.
Experience with DMP Alarm Systems.
Experience with Notifier or Siemens Fire Alarm Systems.
Military training or experience.

Responsibilities

Perform upgrades and additions to security and life-safety systems to increase functionality.
Evaluate, diagnose, troubleshoot, and repair systems as necessary.
Install, maintain, or repair security and life-safety systems, devices, and related equipment according to electrical layouts and building plans.
Follow required quality standards and procedures for system design and installation.
Maintain accurate project information in shared files and systems.
Plan and carry out installation, programming, and testing procedures.
Perform upgrades and cutovers on large-scale enterprise systems.
Assist Sales and Engineering with project design and implementation decisions for accurate proposal bids.
Train others on troubleshooting methods.
Lead crews and organize workloads to complete projects on time and within budget.
Maintain professional licenses and certifications required by manufacturers and jurisdictions.
Work with personnel during system startup to ensure system compliance.
Provide customers and Project Managers with progress updates, delays and impacts, safety concerns, and other project information.
Communicate proactively with coworkers and respond promptly to RFI, client, and other inquiries or requests.
Maintain communication with customers and sales executives to resolve customer issues.
Follow Pavion safety policies, keep work areas clean, and work at required heights or in confined spaces as necessary.
Work with Project Managers to coordinate multiple crews and keep jobs aligned with estimates, scope, budgets, and timelines.
Support project closeout and turnover to the client and service department.
Provide reports to management.
Perform other duties as required.