Sr. Technical Writer and Document Consultant

ATA Services Inc•Saint Paul, MN
•$30 - $45

About The Position

ATA Services, Inc. is seeking a Senior Technical Writer and Workforce Documentation Consultant for Minnesota's Office of Inspector General. This full-time, long-term position will be in-office for a short period at the beginning of the contract, after which telework will be an option. The pay rate range is $30–$45. The consultant will develop, revise, and standardize position descriptions, standard operating procedures, and other documents to prepare supervisors and frontline employees to conduct program integrity audits. The role works in tandem with the Senior Training and Workforce Readiness Consultant to ensure workforce documentation and training materials reflect consistent responsibilities, procedures, and performance expectations. The ideal candidate has substantial experience translating complex government, audit, compliance, or operational requirements into clear, usable documents. They are skilled at interviewing subject matter experts, reconciling input from multiple stakeholders, and managing concurrent drafting and review assignments.

Nice To Haves

  • Substantial experience translating complex government, audit, compliance, or operational requirements into clear, usable documents.
  • Skill interviewing subject matter experts and reconciling input from multiple stakeholders.
  • Ability to manage concurrent drafting and review assignments.

Responsibilities

  • Draft and refine position descriptions that clearly define duties, qualifications, decision-making authority, reporting relationships, and supervisory responsibilities, in coordination with leadership and human resources.
  • Work with subject matter experts to document audit workflows, evidence review, documentation requirements, quality assurance, escalation processes, and supervisory approvals.
  • Develop onboarding guides, desk references, checklists, process maps, templates, and job aids for use during training and daily work.
  • Coordinate with the training consultant to align written procedures with the curriculum, practical exercises, and employee readiness standards.
  • Review existing materials, identify gaps or conflicting instructions, and establish clear language, consistent formatting, and accessible document structures.
  • Establish a practical process for document ownership, review, approval, version control, and updates.
  • Interview subject matter experts, reconcile input from multiple stakeholders, and manage concurrent drafting and review assignments.
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