Sr. Technical Support Engineer

Advanced Micro Devices, Inc • Austin, TX

2d

About The Position

The Sr. Technical Support Engineer provides engineering expertise to technical teams across disciplines and geographies. The role engages with internal stakeholders in product planning, development, and validation; deploys and maintains new product introduction (NPI) server products; oversees the work of other engineers and contractors; and tracks and reports progress against program objectives throughout the program lifecycle. The position requires the ability to lift 50 pounds and to get under a raised floor as needed. A relevant bachelor’s degree or equivalent experience is required. This role is not eligible for visa sponsorship.

Requirements

• Relevant bachelor’s degree or equivalent experience.
• Ability to lift 50 pounds and get under a raised floor as needed.

Nice To Haves

• Excellent written and oral communication and leadership skills.
• High attention to detail and good follow-through in a fast-paced environment.
• Experience in data center system deployment, software development, and validation.
• Familiarity with testing tools, methodologies, and defect tracking.
• Ability to function independently with little direct supervision.
• Skill with MS Office tool suites, Confluence, and MS SharePoint.
• Strong experience in the high-tech industry.

Responsibilities

• Provide engineering expertise to technical teams spanning multiple disciplines and geographies.
• Engage with internal stakeholders in product planning, development, and validation activities.
• Deploy and maintain NPI server products while overseeing the efforts of other engineers and contractors.
• Track and report status against objectives throughout the program lifecycle.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior