Sr Technical Sales Specialist - Unified Communications, Managed Network and Security
About The Position
Unified communications, managed networks, and cloud security are transforming how businesses work and connect. You will be a strategic partner and not just technical support, guiding account executives to identify real opportunities and position integrated solutions that will truly change the way your clients work and secure their operations. Independence, direct impact, and geographic flexibility. We are seeking a Technical Sales Specialist – Unified Communications, Managed Network and Security to support our account executives with customers in the mid-market and enterprise segments in Quebec. You are an autonomous and collaborative technical expert who excels at discovering customer needs, preferring to deepen your technical expertise rather than progress toward account management. Capable of managing multiple requests simultaneously, you effectively present your recommendations to both technical and executive stakeholders, adapting your language to your audience.
Requirements
- Solid practical understanding of VoIP architectures and managed telephone systems.
- Understanding of UC deployment architectures (on-premises, cloud, hybrid) and familiarity with platforms (Microsoft Teams, Cisco Webex, Avaya, Mitel or equivalent)
- Understanding of SD-WAN, managed LAN/WAN and managed Wi-Fi architectures in a managed services context.
- Knowledge of network delivery models including connectivity (fiber, cellular) and proactive management.
- Understanding of quality of service (QoS), bandwidth, and redundancy concepts that influence UC and network deployments
- Understanding of SASE (Secure Access Service Edge) architectures for securing remote users and branch offices.
- Understanding of SSE, NGFW components, and the positioning of cloud-integrated security as part of a managed network solution
- 10+ years of experience in B2B technology sales, preferably in unified communications, voice, managed network, telecommunications, or managed services
- Proven experience in a sales support, technical specialist, or solutions engineer role
- Track record demonstrating effective collaboration with account executives
- Familiarity with Quebec's mid-market and enterprise segments
- Proficiency in Salesforce CRM and opportunity management
- Bilingual (French/English) with advanced English language proficiency required
Nice To Haves
- UC/Voice certifications (Microsoft Teams, Cisco Webex, Mitel, Avaya or equivalent)
- Cisco certifications (CCNA, CCNP)
- Fortinet NSE certifications
- Security certifications (Security+, CISSP or equivalent)
- Prior experience as a voice/UC engineer, systems engineer, or technical architect
- Familiarity with TELUS products and services
- Knowledge of SASE solutions (Fortinet FortiSASE, Cisco Secure Access) and experience selling cloud-integrated security solutions within a managed network environment
Responsibilities
- Serve as a technical expert on Unified Communications, managed network, and security solutions for Quebec's mid-market, enterprise, and public sector teams, and be available to travel to customer locations in the territory
- Provide technical advice on UC solutions including voice, video conferencing, instant messaging, presence/availability, and collaboration tools
- Advise clients on managed network solutions including SD-WAN, managed LAN, managed Wi-Fi, and WAN connectivity, positioning the value of a fully managed service from a single vendor
- Identify and position cloud security solutions (SASE) to secure remote workers and branch offices, in collaboration with specialized security teams
- Support account executives during client meetings by leading technical discovery conversations to assess communications, network, and security needs
- Identify modernization opportunities and develop integrated solution recommendations covering UC, managed network, and security
- Collaborate with customer IT teams and facilitate connections between account executives and internal resources (solutions architects, security specialists, implementation teams) for qualified opportunities
- Translate complex technical capabilities into clear language highlighting operational results and business benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
