Communications Specialist and Technical Writer

Aptive • Remote,

21h

About The Position

Artemis seeks a Communications Specialist/Technical Writer to support the Department of Veterans Affairs (VA) Veterans Health Administration (VHA) Specialty Care Program Office (SCPO). SCPO provides national leadership, governance, and oversight for specialty care programs, Centers of Excellence, and enterprise initiatives across VHA, and relies on clear, accurate, and audience-appropriate communication and documentation to support program execution, stakeholder engagement, and Veteran-facing outreach.

The Communications Specialist/Technical Writer plans, writes, and edits content for internal and external audiences to keep SCPO leadership and stakeholders informed of program developments, initiatives, and updates. This includes drafting executive correspondence, briefings, talking points, and scripts for SCPO leadership; developing communication plans and strategies to support program milestones, events, and cross-team initiatives; and researching, writing, and editing newsletters, fact sheets, frequently asked questions (FAQs), reports, and web content. The role ensures all content aligns with applicable VA documentation standards, including the VA Documentation Style Guide, plain language requirements, and Section 508 accessibility standards.

The Communications Specialist/Technical Writer also gathers, analyzes, and composes technical information required for user manuals, training materials, installation and administrator guides, proposals, reports, and other program deliverables developed in support of SCPO's program, data, budget, and automation initiatives. The incumbent also edits functional descriptions, system specifications, standard operating procedures (SOPs), and other technical documents to ensure accuracy, consistency, and proper use of technical or healthcare terminology to translate complex technical and clinical information into clear, readable content usable by both technical and non-technical SCPO stakeholders.

Requirements

• Bachelor's degree in Communications, English, Journalism, Technical Writing, or related field
• 4+ years of experience in communications, technical writing, or editing, preferably supporting federal or healthcare programs in the development of communications plans and strategies to support program messaging, events, and stakeholder engagement
• Experience writing and editing materials such as reports, newsletters, briefings, fact sheets, training materials, user manuals, and guidebooks
• Strong experience with computer-based systems and Microsoft Office Suite
• Capable self-starter with strong attention to detail, able to manage multiple concurrent writing and editing assignments

Nice To Haves

• Experience supporting VA/VHA and/or other federal health agencies
• Experience translating complex technical, clinical, or regulatory information into clear, plain language content for technical/clinical and non-technical/clinical audiences
• Familiarity with VA documentation, branding, plain language, and Section 508 accessibility standards

Responsibilities

• Plans, writes, and edits content for internal and external audiences to keep SCPO leadership and stakeholders informed of program developments, initiatives, and updates.
• Drafts executive correspondence, briefings, talking points, and scripts for SCPO leadership.
• Develops communication plans and strategies to support program milestones, events, and cross-team initiatives.
• Researches, writes, and edits newsletters, fact sheets, frequently asked questions (FAQs), reports, and web content.
• Ensures all content aligns with applicable VA documentation standards, including the VA Documentation Style Guide, plain language requirements, and Section 508 accessibility standards.
• Gathers, analyzes, and composes technical information required for user manuals, training materials, installation and administrator guides, proposals, reports, and other program deliverables developed in support of SCPO's program, data, budget, and automation initiatives.
• Edits functional descriptions, system specifications, standard operating procedures (SOPs), and other technical documents to ensure accuracy, consistency, and proper use of technical or healthcare terminology.
• Translates complex technical and clinical information into clear, readable content usable by both technical and non-technical SCPO stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level