About The Position

The Senior Technical Sales Director acts as the technical backbone of the sales process, serving as the crucial link between sophisticated product functionality and client needs. This is a dynamic, customer-facing role spanning pre-sales, post-sales, and strategic product input.

Requirements

  • 6+ years of sales, technical sales, or sales engineering experience, preferably with 3+ years of Property Insurance Claims experience.
  • Comprehensive knowledge of the property claims industry (from FNOL to settlement).
  • Must understand basic technical integrations (identity management/SSO, Claims Management Systems, APIs) and know how to address security and PII handling.
  • Must possess critical abilities in technical aptitude, structured discovery, and public speaking/presentation skills.
  • Requires executive presence and the ability to tailor narratives without relying on product jargon.
  • Familiarity with consultative sales methodologies, value metrics (cycle time, leakage), and experience creating Pilot ROI parameters.
  • Highly agile learner and self-starter with strong problem-solving capabilities, business acumen, and a customer-centric mindset.
  • Willingness and ability to travel 1 to 2 times per month (approximately 6–10 trips/year) for onsite workshops, conferences, and executive readouts

Responsibilities

  • Leading Technical Engagements: Drive the entire technical sales cycle, from structuring discovery sessions and mapping client workflows to running proof-of-concept initiatives and leading pilot governance.
  • Demonstrations & Presentations: Deliver highly tailored, value-led demonstrations of our software suite (including Dispatch, Weather, Scope, Validate, and Claims Workspace) to both executive leaders and technical stakeholders.
  • Cross-Functional Collaboration: Partner closely with Sales Executives to formulate sales strategies, and collaborate with Product, Engineering, and Customer Success teams to ensure seamless client experiences and handoffs.
  • Solution Design & Trusted Advisement: Translate complex customer challenges into conceptual solution architectures and actionable internal requirements, acting as a trusted advisor who champions the voice of the customer to inform future product development.
  • Client Training & Support: Provide expert consultation on optimal workflows and deliver user training on solutions when required

Benefits

  • Competitive compensation and benefits!
  • Career path for continued professional growth.
  • Working with leaders that care about your professional growth!
  • Access to our world class self-development portal, centered around you as the employee.
  • Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
  • Up to 16 weeks of fully paid parental leave and a baby stipend.
  • Multiple medical plan options with mental health and wellness support offerings.
  • 401(k) with company match and vesting after one year.
  • $400 annual well-being stipend and tuition assistance up to $5,250.
  • Recognition Rewards, Referral bonuses, exclusive discounts and more!
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