L5 Sr Technical Program Manager

TELUS • Toronto, ON

53d

About The Position

Our team and what we’ll accomplish together
The TELUS Business Solutions (TBS) organization is dynamic, fast-paced, and entrepreneurial. Together, the team is responsible for driving profitable growth within a key growth segment for TELUS: Small & Medium business (SMB).
Our team - SMB Business Intelligence team is seeking a dynamic data leader. This role requires a passion for developing data strategies, executing fast-paced projects, and leading a high-performing data engineering and insights team.
Do you have a passion for data, insights , leadership, and marketing? Are you courageous, innovative, and adaptable to change? Do you embody spirited teamwork and enjoy supporting diverse teams? If so, come join us!
What you’ll do
Reporting to the Director, Business Intelligence, Sr Technical Program Manager Business 360 will collaborate with Business Stakeholders to develop data strategies and assets. These assets will empower the Marketing, Product, and Sales teams to effectively manage the existing customer base, acquire new customers, and gain valuable insights into business performance. Your solutions will directly contribute to achieving marketing and sales targets, and positively impact the company's P&L and support the Agentic AI future that is a key vision for 2026 and beyond.

Requirements

• Bachelor's Degree in Software Engineering, Computer Science, Business or related field
• 6+ years in data and in leading cross-functional programs/projects
• Strong knowledge in BI, Customer 360, Martech (Salesforce)
• Experience with data modeling, ETL processes and data warehousing
• Strong communication and collaboration skills
• Advanced experience in SQL, Python, BI tools and Cloud
• Strong knowledge in AI (LLMs) and application from a data engineering perspective
• Understanding of data privacy, CASL regulations

Nice To Haves

• Team management
• B2B experience
• Certification on Google cloud or any other cloud platform
• Telecom industry experience

Responsibilities

• Own and deliver on core business 360 goals to enable the Agentic AI roadmap
• Collaborate internally with data managers to ensure data and assets are developed are in line with the overall mission
• Collaborate externally with CIO in enabling data, tools and processes to support the roadmap
• Create strategy, roadmap and key milestones documents
• Share track and report on the progress with the leadership team
• Raise awareness on risks, opportunities and resourcing required to execute on the roadmap

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level